Study: 'Hyperconnected' users growing

'Hyperconnected' users: those using at least seven devices and nine applications

Enterprises are facing an exploding "culture of connectivity," with global information workers using an increasing number of devices and applications, according to an IDC study released on Tuesday.

In a worldwide study sponsored by Nortel, IDC found a considerable number of what it calls "hyperconnected" users -- those using at least seven devices and nine applications. The survey covered nearly 2,400 working adults in 17 countries.

Employers will need to make accommodations for the new wave of hyperconnected persons as these people become the next-generation workforce, IDC and Nortel argued.

The hyperconnected accounted for 16 percent of the population in the study. They are using gadgets ranging from phones to laptops to PDAs and even car-based systems. Applications being used on these devices include Web 2.0 applications, such as Twitter, Second Life, and wikis. Also prominent are applications like text messaging, instant messaging, and Web conferencing.

Behind the hyperconnected were the "increasingly connected," who use four devices and as many as six applications and account for 36 percent of the population.

"The conclusion is that there is this groundswell," for the increasingly connected to move into hyper-connected status and for the hyper-connected to move into the workforce, said Vito Mabrucco, senior vice president at IDC Canada.

Increasing demand for connectivity and applications as well as the blurring of personal and business use of technology is expected to tax telecommunications networks, broadband networks, and high-speed networks, Mabrucco said.

IT, said Nortel CTO John Roes, needs to embrace the idea of the business and personal IT experience blurring. Different assumptions will have to be made on network security. The user experience will need to be extended to new media.

"As an example, imagine if a good chunk of your workforce wants to collaborate about work in a site like Facebook," Roes said. Employers will have to make that secure and predictable, which can be done but requires a different approach to technology, he said.

The next workforce presumes that employers are embracing technologies like Facebook, according to Roes.

Companies can turn this trend into revenue opportunities by, for example, connecting with customers via Facebook, said Roes. Also, networks will need to be built to scale to the size of the customer base rather than to the number of employees. This could mean building a network to accommodate 1 million customers rather than one that handles 20,000 employees. A government agency, for example, might scale to millions of customers.

With the new usage trends, IT and telecommunications will converge, Mabrucco said. Unified communications, which is promoted by companies such as Microsoft and Nortel, will make an impact, according to IDC and Nortel. Networks will need to accommodate identity, presence, location, telephony and data.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Paul Krill

Paul Krill

InfoWorld
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?