Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

Websense Survey: UK Employees in State of Denial About E-mail Security Threats

  • 22 May, 2008 08:49

<p>More than 70% of respondents don’t recognise spam as a security threat, merely an annoyance</p>
<p>SYDNEY — 22 May, 2008 — Research released today by Websense, Inc. (NASDAQ:WBSN) highlights that complacency is rife amongst UK employees toward e-mail security, with nearly one third (31%) of respondents stating they were satisfied with their company not fully protecting e-mail as they didn’t feel they would be targeted by cybercriminals. The survey also reveals that 35% of respondents said a hacker’s gaining access to their computer through an e-mail borne attack would not happen to them, while 72% had a blasé attitude to e-mail spam saying receiving e-mails from a sender they did not recognise was an annoyance rather than a potential security threat.</p>
<p>The “Websense E-mail Security” survey of more than 100 respondents also reveals that UK employees are exposing their company and personal data to potential e-mail borne security threats in the way they deal with spam, including:</p>
<p>40% of respondents open the preview screen to check spam e-mails.</p>
<p>33% open an e-mail from an unknown sender before deciding how to handle it.</p>
<p>22% open spam e-mails and admit to sometimes clicking on the embedded Web links enclosed in them.</p>
<p>While losing company confidential information was more of a concern than the risk of a hacking incident, 40% of respondents still thought this was not a risk to them.</p>
<p>Other key survey findings:</p>
<p>Companies leaving staff in the dark: More than half (56%) of respondents said they were left guessing about whether their e-mail was protected or not, with companies failing to send out any communication about the level of e-mail security protection provided.</p>
<p>Personal Webmail evades protection: When accessing their personal e-mail account at work, 42% of respondents know they are not protected from security attacks launched through personal Webmail.</p>
<p>Gaps left in e-mail security: The survey highlights potential gaps in the e-mail security provided to employees, with 23% of respondents not protected against malicious code contained within e-mail attachments.</p>
<p>The survey reveals a number of grey areas where respondents did not know whether they were protected or not:</p>
<p>18% didn’t know whether they were protected against malicious phishing e-mails.</p>
<p>21% didn’t know their level of protection against other inappropriate or malicious e-mails.</p>
<p>Just over one quarter (26%) said they were either not protected or did not know whether they were protected against harmless but unwanted spam.</p>
<p>Responsibility rests with companies: 67% of respondents thought that responsibility for e-mail security should rest with the IT department and 15% considered they should take personal responsibility. Only 8% called for a law to be put in place ensuring protection against e-mail threats at work.</p>
<p>Lack of trust in e-mail to send sensitive data: The majority of respondents (62%) said they would not choose to send a sensitive or confidential document via e-mail, indicating an apparent lack of trust in e-mail as a secure means of communication. Instead, preferred methods of sending sensitive data include:</p>
<p>22% would print the document in send it by registered or special delivery.</p>
<p>15% would opt to send a document using a courier.</p>
<p>5% would even choose to send a confidential document using the regular post rather then send electronically.</p>
<p>“Today’s security attacks are becoming more targeted and stealthy, with cybercriminals using multiple channels and attack methods to weave their way into an organisation to steal corporate and personal data,” said Ross Paul, director of product management, Websense. “This research indicates a knowledge shortfall about e-mail security amongst UK employees. With e-mail threats so sophisticated, organisations that have not taken responsibility for security away from their employees are leaving their company data exposed and employee personal data at risk. Businesses need to ensure they have real-time Web and e-mail security in place combined with robust business processes and proactive staff education, to protect their confidential information and safeguard their employees.”</p>
<p>About Websense, Inc.
Websense, Inc. (NASDAQ: WBSN), a global leader in integrated Web, messaging and data protection technologies, provides Essential Information Protection™ for more than 42 million employees at more than 50,000 organisations worldwide. Distributed through its global network of channel partners, Websense software and hosted security solutions help organisations block malicious code, prevent the loss of confidential information and enforce Internet use and security policies. For more information, visit</p>
<p># # #</p>
<p>Websense and SurfControl are registered trademarks of Websense, Inc. in the United States and certain international markets. Websense has numerous other registered and unregistered trademarks in the United States and internationally. All other trademarks are the property of their respective owners.</p>

Most Popular

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?