Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.


  • 22 May, 2008 14:40

<p>Sydney, Australia — May 22, 2008 –Vignette (NASDAQ: VIGN), a global leader in Web experience management and delivery, today announced the upcoming availability of Vignette Case Manager. A key ingredient of Vignette’s Web Experience Platform, Vignette Case Manager allows organisations to automate and track important customer transactions, such as mortgage applications and income tax forms, across multiple communications channels including the Web, email, phone and paper.</p>
<p>“Process heavy transactions like managing investments, claims processing and license renewals involve a significant amount of interaction between service providers and their customers,” said Mike Aviles, president and CEO of Vignette. “Vignette Case Manager adds a multichannel dimension to our Web Experience Platform, enabling organisations to make these traditionally offline procedures available via the Web and other interaction channels.”</p>
<p>A significant differentiator of Vignette Case Manager is its single, integrated platform for managing business processes and the associated customer interactions. Records of all communications are stored, providing service representatives with access to a complete customer interaction history. The records can be recalled at any time via any channel and acted upon. The latest release of the product also addresses compliance and governance mandates through a tight integration with Vignette Records Manager. Additionally, Vignette Case Manager provides a configurable, easy to install interface which can reduce the services and cost traditionally associated with process automation.</p>
<p>“Vignette Case Manager enables our Company Announcement Processing department to handle a growing volume of company announcements, often with complex content and rich multimedia, in a highly efficient manner,” said Gary Harvey, Enterprise Applications Manager at Australian Securities Exchange (ASX). “The scalable and flexible nature of the product also means it can grow to handle even the largest ASX case loads.”</p>
<p>Vignette Case Manager will be available in June 2008. For more information on Vignette’s Web Experience Platform, visit</p>
<p>About Vignette
Vignette helps organisations improve the way they connect online with their key audiences by providing software for building great online experiences and managing the content that fuels those experiences. Vignette pioneered the Web Content Management space more than a decade ago, and today our customers include some of the world’s most prominent brands in virtually every industry. Vignette is headquartered in Austin, Texas with operations worldwide. Visit</p>
The statements contained in this press release that are not purely historical are forward-looking statements including statements regarding the Company’s expectations, beliefs, hopes, intentions or strategies regarding the future. Forward-looking statements include statements regarding Vignette’s products, future sales, market growth and competition. All forward-looking statements included in this press release are based upon information available to the Company as of the date hereof, and the Company assumes no obligation to update any such forward-looking statement. Actual results could differ materially from the Company’s current expectations. Factors that could cause or contribute to such differences include, but are not limited to, Future Losses, Limited Operating History, Fluctuation of Quarterly Revenues and Operating Results, Acquisition Integration, Competition, Dependence on a Small Number of Large Orders, Lengthy Sales Cycle and Product Implementation, Market Awareness of Our Product, Rapid Changes in Technology and New Products, and other factors and risks discussed in the Company’s reports filed from time to time with the Securities and Exchange Commission.</p>
<p>Vignette and the V Logo are trademarks or registered trademarks of Vignette Corp. in the United States and other countries. All other names are the trademarks or registered trademarks of their respective companies.</p>
<p>For more information:
Laura Skelley
Max Australia
+61 2 9954 3492</p>

Most Popular

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?