Safer laptop and PDA connections

How many PDAs (personal digital assistants) and laptops have you or your coworkers lost? How well do laptop users guard their passwords when at customer sites? How many nightmares does that give the security techs back at the office?

Laptop and PDA security covers a wide range, so let's talk about one area today: user authentication, or making sure remote users are who they claim to be.

Passwords, you say, will do the job. No, they won't. The same users putting their passwords on sticky notes often use form-fill software to automatically fill in their passwords in their logon screens, so anyone taking the laptop gains automatic access. But even if users type in their passwords, they can be "shoulder-surfed" by someone just happening by and never know they gave away their password.

The trick to get people to trust remote security is to mimic the functions of an ATM, says Malcolm MacTaggart. (The cash machines, not the network technology). Make it easy for Mom to use, and corporate users will follow the rules.

Hence the two-part system developed by MacTaggart's company, CryptoCard in Kanata, Ontario. On one end, a secure authentication server sits on the corporate network. On the other, each client laptop or PDA uses either a software token, a key chain token or a smart card and reader to gain access to the authentication server.

With a soft token, the user types a PIN into the system, which in turn generates a one-time password. With the key chain token, the user pushes a button on the fob, which generates the one-time password that the user types in to gain access. With the smart card and reader, the user puts the card into the reader, then the client generates a one-time password to permit access.

See the advantage? The key fob or smart card has one number, while the computer or PDA client software has another number, and both must get involved to gain access to the data. Lose the smart card and there's no breach. Lose the laptop but not the token, and security remains safe.

PDAs need a software token, but laptops and desktops can use either a software token, a smart card reader or the key chain token. Administrators typically give mobile users key chain tokens or smart cards so they can access multiple systems and provide those who access one system software tokens.

Dave Slabodnick, chief information officer of Mercy Health Partners of Western Ohio, replaced his existing RSA SecureID security system with CryptoCard back in September. Tracking 246 physicians and their remote offices and staff required a more flexible system.

"We can give physicians smart tokens or smart cards to use with any computer, laptop users [get] soft tokens, and doctor's staff people get tokens that limit their logon to office hours from particular computers," he says.

Downloadable evaluation software on CryptoCard's site installs easily, says Lee Chamberlain, Slabodnick's network administrator: "We were up and running almost immediately." Lost key chain tokens, smart cards, laptops or PDAs can be locked out of the system in less than 2 minutes at the administration end.

CryptoCard's back end server, CryptoAdmin, starts at US$2,500 for 100 users, and clients (software, key chain token, or smart card and reader) run from $35 to $90. Though not publicly announced, MacTaggart says new smart cards coming in July will have enough capacity to store the CryptoCard token and access information for security doors. That way, when you lose your card, you lock yourself out of your computer and your office.

James E. Gaskin writes books (13 so far), articles, and jokes about technology and real life from his home office in the Dallas area. Gaskin has been helping small and medium sized businesses use technology intellingently since 1986. Write him by clicking here.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

James Gaskin

PC World
Show Comments

Brand Post

Bitdefender 2019

Shop safely with our award-winning security solution. Protect yourself this Black Friday and get the exclusive Black Friday discount for Bitdefender 2019!

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?