NetQoS gives its SuperAgent more powers

NetQoS Wednesday will unveil the newest version of its application performance analysis appliance, which can scale to large enterprises and lets users via a Web interface access, view and customize reports based on the data collected by one or more appliances.

NetQoS added capabilities to SuperAgent 2.0, its flagship application response-time analyzer that now will let users view the performance data via a Web interface rather than pulling the information from a SuperAgent hardware device. Now users can log on to any workstation and pull up customized reports regarding the response times delivered by their networks' Web servers, application servers and even external ISP networks.

"SuperAgent will monitor traffic in your network, but the nice thing is it will also tell you about the traffic coming into your network," says Peter Jarvis, IT director at NC Soft Corp. Ltd., an Austin, Texas, subsidiary of a Korean online gaming company. Jarvis says SuperAgent lets him tell any of the 5,000 unique game subscribers per day if performance problems lie within the user's internal networks or in an external ISP. "In the network, everyone likes to point fingers, and the really nice thing is NetQoS lets you accurately notify the proper people and get problems resolved quickly."

Jarvis gets those results with a new feature that lets users define internal and external IP addresses for SuperAgent to monitor. Other new features include an alarm auto-baselining capability that lets users define thresholds specific to their networks. NetQoS also added quality-of-service reports that provide data rate per user, number of users and data loss rate.

SuperAgent is a hardware appliance that users plug into a mirror port on a switch. The box passively looks at the traffic from the switch to, say, a server farm and collects data regarding response time of the network, servers and applications. Users do not need to deploy any software agents on their networks.

Also new to SuperAgent is the option to view data from multiple performance analysis devices from one location, rather than having to tap into each box for the information. Users can install smaller boxes, or data collectors, around their network. Those boxes would feed back into a central management console that can be accessed by the same Web interface as the stand-alone unit.

NetQoS' SuperAgent competes with similarly performance monitoring appliances from companies such as Adlex Inc. and Niksun Inc.

Available now, SuperAgent 2.0 costs US$28,500. Purchasing SuperAgent in a multi-unit configuration consists of a management console and distributed data collectors. Pricing for the management console starts at $45,000, with data collectors costing $9,500.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Denise Dubie

Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?