EBay has three outages in three days

Online auction giant eBay has experienced three outages of varying severity since Sunday, a spokesman for the San Jose-based company said.

Yesterday, almost all of the users of the bidding site were shut out of auctions and most other pages for about an hour, eBay spokesman Kevin Pursglove said. This followed a 12-hour outage on Sunday that shut down the site's apparel, watches, jewelry and gems pages.

Then, this morning, eBay users had problems accessing their personal pages, such as My eBay and My Profile, for about an hour, Pursglove said.

Sellers who were affected by the outages have the option of either extending their auctions or receiving a credit from eBay, the spokesman said. The company won't know how many users opted for a credit until the end of the month, but Pursglove said it won't have an effect on the company's bottom line.

"Because of the level of economic activity, it will be a nonmaterial effect, in terms of our quarterly numbers," Pursglove said.

Pursglove said that the company is still investigating the details of the two smaller outages but that the larger outage was caused by a corruption of data files. The corrupted files began to replicate and quickly spread across the system, eventually shutting down the apparel, watches, jewelry and gems pages. No other details were available, he said.

This is the second time the site has been hit with outages in the past month. In mid-March, eBay suffered another outage that blocked some users.

Pursglove said that the two outages aren't linked and that the company doesn't believe that there's a single cause behind the problems.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Brian Sullivan

PC World
Show Comments

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?