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South African mobile provider uses Australian software to manage network expansion

  • 04 March, 2004 14:14

<p>Sydney – March 4, 2004 – South Africa’s largest mobile service provider, Vodacom, is using Australian-developed PROGNOSIS systems management software in a multi-million dollar network expansion in neighbouring Mozambique. The rollout and management of the IT infrastructure is contracted to business solutions integrator Comparex Africa.</p>
<p>Vodacom, a pan-African cellular communications company providing GSM services to millions of customers in South Africa, Mozambique, Tanzania, Lesotho and the Democratic Republic of the Congo, was recently granted a license to operate as Mozambique’s second official mobile provider. Vodacom is the market leader in South Africa, with more than 95% of the country’s 45 million people within the coverage area of its 5000-plus base station cellular network.</p>
<p>“As soon as we knew we’d be doing remote support for Mozambique from South Africa, there was no other solution we looked at,” says Comparex Africa consultant Brett Dismore. “We were fortunate in knowing that PROGNOSIS would meet the requirement for a single point of monitoring and systems management for our cross-platform Windows and HP NonStop environment.”</p>
<p>“Based on our longstanding relationship with Integrated Research, we were confident there’d be no surprises when it came time to implementing the PROGNOSIS solution on the new network.”</p>
<p>Mozambique will be an extension to Vodacom’s already sizeable environment, which includes 11 NonStop and 10 Windows servers across its engineering, billing and administration departments in South Africa and Mozambique.</p>
<p>“PROGNOSIS monitors and reports on critical NonStop and other servers for hardware malfunctions, capacity problems and specific application errors,” says Dismore. “That includes all our primary services, such as pre-paid, voice and recharge management.”</p>
<p>Developed by Sydney-based Integrated Research, PROGNOSIS is a systems management product designed to manage high-availability computing environments, such as those employed by Vodacom and other telco providers, along with many of the world’s largest banks, insurance companies, stock exchanges, retailers and healthcare providers. It monitors vital system metrics in real-time, giving administrators both a global and drill-down view on the performance and availability of business-critical systems.</p>
<p>“If PROGNOSIS works once, it works always. It is an application that can be configured once and will work always; that’s the benchmark we’ve set for all our providers,” adds Dismore.</p>
<p>“As for future plans, Mozambique will be used as a template for other African countries, so the prospects looking forward are good.”</p>
<p>About Integrated Research Ltd
Established in 1988, Integrated Research (www.ir.com) is a publicly listed company (ASX:IRI) with sales and support offices in the USA, Europe and Australia. Integrated Research develops PROGNOSIS cross-platform systems management software for high availability, business-critical environments. PROGNOSIS is available on the Windows, UNIX, Linux and HP NonStop™ platforms.
Whenever you use an ATM, download email, trade stocks, make a phone call, watch cable TV or shop at a large retail outlet, chances are that you’re benefiting from PROGNOSIS. The world's largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider all rely on PROGNOSIS, as do blue-chip customers in 47 countries.</p>
<p>For more information contact:
Claire Hosegood
Kinetics
(02) 9976 6611
claire@kinetics.com.au</p>

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