Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

Dialect to save $200k with on-demand CRM service, NetCRM

  • 29 June, 2004 15:01

<p>Dialect to save $200k with on-demand CRM service, NetCRM</p>
<p>Chooses NetCRM over</p>
<p>SYDNEY, 29 June 2004 – Dialect Solutions Group, Australia’s largest provider of payment solutions and interactive services, has become the latest Australian business to use NetCRM, the online CRM solution founded by Larry Ellison (CEO of Oracle). Dialect will initially have 25 sales and marketing users of NetCRM, and estimates that it will save them $200k in forecasting efficiencies alone - during the 3-year contract.</p>
<p>Until now, Dialect had been using a mix of incompatible systems (including Excel) which meant that salespeople took a long time to prepare and assimilate sales reports and forecasts. Now, with NetCRM, not only will reports be accurate, they will only take seconds to compile, which means that salespeople can spend more time out on the road selling, rather than reporting.</p>
<p>“As a growing company with worldwide locations, we needed a tool that was strong in reporting to enable us to plan accurately for growth. We looked at but felt that the reporting features in NetCRM were stronger. And, even with more comprehensive functionality, it was quicker to implement giving us faster results and return on our investment,” commented Tass Messinis, chief sales officer, Dialect. “Additionally, we need to better manage our partners in Asia and NetCRM’s Advanced Partner Centre will allow us to view our partners’ sales pipeline, increasing the accuracy of our forecasts.”</p>
<p>“An online service such as NetCRM is ideal as we needed a solution that is quick to implement, cost-effective and means we don’t have to waste resources on installing and maintaining our internal IT systems,” Mr Messinis added.</p>
<p>The system will initially support 25 marketing and sales users with plans for up to 70 users, including customer service representatives, in the next two years.</p>
<p>NetCRM includes not only sales automation, but also marketing automation, customer support and service, and partner relationship management. As an online service, there is no hardware to procure, no large up-front licensing fee, and no software to maintain, update and upgrade - and all support is included. NetCRM is part of the NetSuite service which unties CRM with ERP and eCommerce functionality to unite a business’ front and back-office operations. The ability to ‘link’ CRM with order management and inventory is a huge differentiator for NetCRM when compared to other CRM products.</p>
<p>- ENDS -</p>
<p>About Net Return
Net Return pty ltd, is an Australian online services company and is the exclusive distributor of the NetSuite and NetCRM online business application for small to medium businesses in Australia and New Zealand. Net Return also provides online services to corporations and governments to develop integrated and effective online solutions that deliver a measurable return. Net Return's clients include: AGL, AMP, AusAID, ANTA and Commonwealth Bank. For information about NetSuite visit:</p>
<p>About NetSuite, Inc.
Founded in 1998, NetSuite, Inc. is a leading provider of ERP and CRM application software for small and mid-sized businesses. The company's products include NetERP, NetCRM, NetSuite, and Oracle Small Business Suite. The company is the largest application service provider of mid-market business applications with over 7,500 companies using its products. The company's products have won many industry awards, such as the PC Magazine Editors' Choice Award in 2003. The company's investors include Larry Ellison. For more information visit</p>
<p>About Dialect Solutions Group
Dialect translates technology solutions for leading edge payments processing and interactive communication services into profitable business relationships. With a vision to provide leading telephony and payment services to customers on a global basis, our philosophy is simple: understand the needs of the client, educate them on the possibilities and deliver solutions that meet, and often exceed, their requirements.</p>
<p>Headquartered in Sydney, with international offices and reach, Dialect employs a large team of experienced staff, including consultants, analysts, developers and customer service personnel. Customers include financial institutions, multinational corporations, government organisations, merchants, call-centres, media and marketing agencies. The company has a strong heritage that stretches over 10 years and boasts a global presence, a diverse client base, and the corporate backing of Queensland Press Pty Ltd (QPL), an associate of News Corporation.</p>
<p>If you’d like to speak to Dialect regarding this announcement then please contact: Nigel Turner 02 9779 0148 / 0422 513 803</p>

Most Popular

Brand Post

Bitdefender 2018

Secure and Save before time runs out with Bitdefender Exclusive Clearance Offer! Get Bitdefender Total Security 2018 Now!

Most Popular Reviews

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?