Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

Happen Business Helps Boost Murray Bridge SMB Revenues by 30%

  • 23 July, 2008 11:24

<p>Sydney, Australia, July 23, 2008 – Using Happen Business’ Jim2® Photocopy Edition for its business workflow management, South Australia-based SMB Murray Computer &amp; Office Shop, has significantly increased its revenues by almost 30% in the last year.</p>
<p>Murray Computer &amp; Office Shop (MCOS), who provide information technology and office product sales, service and support, attributes part of its expansion and resulting increase in revenue to its business workflow management system in place - Happen Business’ Jim2® Photocopy Edition.</p>
<p>Murray Computer &amp; Office Shop sends highly skilled technicians to locations throughout the Eastern region of South Australia to provide on-site office support for customers. To monitor the location of technicians and products sold over the counter, Darryl Gravestocks, Manager of MCOS, changed from the previous accounting system, Sybiz, to Jim2® from Happen Business which he felt ‘met the business needs’.</p>
<p>“We were operating with 17 staff when we implemented Jim2®. Now we’re operating with 14 staff… Jim2® paid for itself in the first twelve months,” says Gravestocks.</p>
<p>“Jim2® enabled us to get where we wanted to be. Our profitability has gone through the roof because we’ve made that turnover with the same number of staff. It’s increased our efficiency so much,” he added.</p>
<p>By increasing revenues and efficiency at MCOS, Jim2® has enabled Gravestocks to make plans for expansion. “It’s been incredible in terms of efficiency. We always knew that there was potential for growth, but it was terribly hard to pin it down to where the water was leaking.” explains Gravestocks. “There were a lot of holes in the bucket. But we couldn’t actually identify them all that easily, whereas with Jim2®, we were able to identify straightaway where the problem areas were. We have a structured business process workflow in place now, saving time and resources.”</p>
<p>Gravestocks believes these plans for expansion “wouldn’t be viable” without Happen Business. All branches will be run under the centralised Jim2® software. Jim2® will continue to play a key role in Murray Computer &amp; Office Shop throughout these developments.</p>
<p>When managing the technician’s uptime and travel, MCOS found that “a lot of information was being lost between the cracks”. Jim2® allowed Gravestocks to confirm all details relating to each technician and product for each job. With an integrated data system and business process management in place, Gravestocks can now accurately record technician uptime and stock control.</p>
<p>“As soon as something is sold here, it comes off the stock. It comes off my balance sheet, it’s all up to-date, fully integrated and best of all, live, so there’s no daily updates, no batch processing, it’s just all there. As a total package it came out in front,” says Gravestocks.</p>
<p>The Jim2® Photocopy Edition was implemented within a week. Happen Business worked with MCOS, creating a package that was manageable and reliable for MCOS. Training was also provided for employees to understand the software before it was implemented.</p>
<p>About Murray Computer &amp; Office Shop</p>
<p>Based in Murray Bridge, South Australia, Murray Computer &amp; Office Shop supplies, installs and maintains information technology and office products including the Canon range of printers and RICOH, Sharp, Canon and Mita photocopiers. It provides professional advice as well as after-sales services. As part of the Leading Edge Group, Australia's largest independent IT retail group, MCOS features expert technical staff who undertake business outcalls to customers for repairs and installation. Its services also include photocopying, warranty services, network design, installation and repairs. For more information please visit</p>
<p>About Happen Business</p>
<p>Happen Business is an Australian owned business software company established in 2001 to fill a growing need in the market for a comprehensive integrated accounting and business workflow software solution. The company has rapidly established a strong following for its Jim2® Business Engine software and now has an extensive customer base in diverse industries such as IT, Photocopiers, Importing, Distribution, Sales, Service, Specialised Retailing and Manufacturing. For more information, go to</p>

Most Popular

Most Popular Reviews

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Cate Bacon

Aruba Instant On AP11D

The strength of the Aruba Instant On AP11D is that the design and feature set support the modern, flexible, and mobile way of working.

Dr Prabigya Shiwakoti

Aruba Instant On AP11D

Aruba backs the AP11D up with a two-year warranty and 24/7 phone support.

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers


This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang


It really doesn’t get more “gaming laptop” than this.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?