Twitter stops SMS alert service in UK

SMS too expensive, says company.

Twitter has removed text message support for its U.K. users, blaming costs as the reason behind the decision.

The microblogging site had previously allowed users to send message to their friends over the web using SMS or instant messaging (IM) but the removal of the text service in the U.K. means members will have to rely on IM to update their friends on their activities. However, SMS updates are still available to U.S., Canadian and Indian-based users.

According to co-founder Biz Stone, the service has been removed in the U.K. because of the associated costs.

"When you send one message to Twitter and we send it to ten followers, you aren't charged ten times, that's because we've been footing the bill. Even with a limit of 250 messages received per week, it could cost Twitter about $1,000 (£500) per user, per year to send SMS outside of Canada, India, or the US. It makes more sense for us to establish fair billing arrangements with mobile operators than it does to pass these high fees on to our users," he said in a blog.

"It pains us to take this measure. However, we need to avoid placing undue burden on our company and our service."

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Carrie-Ann Skinner

PC Advisor (UK)
Show Comments





Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?