Apple posts iPhone 2.0.2 update; users say problems remain

Apple updated the iPhone's software Monday afternoon, but according to first reports posted to the company's support forum, the new 2.0.2 firmware has not fixed users' 3G reception problems.

Apple updated the iPhone's software Monday afternoon, but according to first reports posted to the company's support forum, the new 2.0.2 firmware has not fixed users' 3G reception problems.

As it did two weeks ago when it released iPhone 2 .0.1, Apple gave no details of Monday's update contents, stating only that it included "bug fixes."

Users expecting to see a fix for long-running 3G reception issues, however, were mostly disappointed. The majority who posted messages on the subject to Apple's support forum after installing iPhone 2.0.2 said that the update had not solved their problems, which included dropped calls, weak signal strength and slow surfing speeds.

"I just finished downloading the new 2.02 software and I do not see a difference," said a user identified as "jay25cent" on the longest thread about 2.0.2 and 3G on Computerworld's discussion site.

"I can't see any improvements," echoed "curveball," who said he lived in Sweden. "Same crappy signal."

"Still no 3G here (O2 UK) for me," added "musicvan" on the same thread. "Disappointed. So unless the 3G network is down at my so-called 100% coverage area, then nothing has changed."

Users have been complaining about 3G network problems almost since the July 11 debut of the iPhone 3G. More than 2,000 messages have been posted to the phone's support forum since then, detailing difficulties making calls from areas supposedly covered by a 3G network, and griping about weak signals and slower-than-promised data download speeds.

Although Apple has not publicly commented on users' complaints or said whether it would come up with a software fix, some sources have claimed that the company is working on a firmware update that would solve the problems.

A few of the users who contributed in the support thread said that they believed the 2.0.2 update had improved their 3G reception. "Now showing 4 bars, not 0-2, which looks better," said "vegasj."

And at least one user was just unsure. "I think there has been an attempt to correct the 3G issue but not sure if it has," said "whatsinitforme."

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Gregg Keizer

Computerworld (US)
Show Comments



Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Victorinox Werks Professional Executive 17 Laptop Case

Learn more >



Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?