Users split over iPhone 2.1's impact on 3G dropped calls

Some say they're happy, others say connection problems have worsened

A day after Apple released its iPhone 2.1 update, users were split on whether the new software improves 3G reception and cuts the number of dropped calls, a major goal of the release that CEO Steve Jobs promised earlier in the week.

Jobs' pledge that the Friday update would mean "fewer dropped calls" was aimed at iPhone 3G owners who have complained since its July launch of trouble keeping a connection with mobile carriers' faster networks. On Friday, iPhone 2.1's release notes echoed Jobs' promise, saying that the update would result in a "decrease in call set-up failures and dropped calls."

Reaction to iPhone 2.1, however, was mixed on Apple's own support forum. Unlike the response after the release of iPhone 2.0.2 last month -- most users reported that the update did not fix 3G reception issues -- by Saturday it was apparent users were divided over 2.1.

Some reported improved 3G reception -- a few said the difference was dramatic -- while others said they were still experiencing significant problems making calls.

"I have better signal in my home than usual [and] I have had no failed calls so far. Great update," said "tsmithband", one of many on Apple's iPhone support forum who said they were happy with the update.

Another user, "boston_turtle," seconded that on Saturday. "I just updated and then got a call. Usually, any walking around in my apartment would drop the call. This time it stayed on and had good quality."

But others were remain frustrated.

"Just loaded 2.1 and made a phone call," said a user with the alias "Victor98109" on Friday morning, just hours after the update was posted for download. "Call dropped three times. I don't know how the other 'fixes' work, but the main one of dropped calls does not work with this update."

Others said they encountered even more dropped calls than before. "Ever since I updated to 2.1 my calls are dropping more often than not," a user identified as "Mike295855" said Saturday morning. "I am really upset because I thought this was going to be fixed." Computerworld readers also could not agree on iPhone 2.1. In comments posted to a story published Friday, readers were almost evenly split on the subject.

"[iPhone] 2.1 did NOT fix the 3G reception problems for me," said "Mike" on Saturday. "In fact I think it's worse now since [it] frequently displays 'No Signal.' This phone needs to be recalled and replaced."

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags iPhone

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Gregg Keizer

Gregg Keizer

Computerworld
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?