Interop: Net managers struggle to diagnose app problems

Network Instruments polled attendees of Interop to learn what challenges them most

Network managers responsible for troubleshooting performance problems say they find it difficult to separate network issues from application issues, recent poll results reveal.

Half of 105 network engineers and IT executives surveyed on-site at the Interop New York 2008 conference this week said the biggest challenge they experienced when troubleshooting application performance and availability was being able to discern network-related problems from application-centric issues. Another 27 per cent said identifying application-specific transaction issues challenged them most.

"This can often be the most time-consuming portion of troubleshooting. If they can determine which one has the problem, they can apply specific knowledge and toolsets to that area," said Charles Thompson, manager of systems engineering at Network Instruments. The network and application performance management vendor conducted the survey while exhibiting at the show.

More than one-quarter of those polled indicated a lack of information about problems and their causes challenged them most, and 26 per cent found managing application performance and availability most challenging. Some 46 per cent worried most about quality of service, and 54 per cent anticipate being more challenged when managing virtualization on their nets. Others expect unified communications (27 per cent) and cloud computing (20 per cent) to make their jobs more difficult in the future.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Interop

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Denise Dubie

Network World
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?