Qantas hosts Web forum to spruik A380, MD gets hit on

John Borghetti takes questions from customers in an online forum including being propositioned by one interested lass.

Qantas, whose brand has come under some hammering of late, took to an online forum on Sunday to reach out to its customers and spruik the arrival of its first Airbus A380 aeroplane.

And its executive general manager, John Borghetti, made an instant impression. Within minutes of joining the Qantas online forum Borghetti not only achieved sexual stardom but was also asked on a date.

“John, the Qantas A380 is as sexy as you are…Would you like to come on a date with me on the A380?” said internet user Juventina after watching the inaugural ceremony via a webcast.

Borghetti dealt gallantly with the fan’s advance before moving on to answer other questions about fares and fuel efficiency: “Hi Juventina, Thank you very much for your kind words. I think our staff do an amazing job and the future of Qantas is very bright indeed.”

But the forum, which lasted two hours, also provided an opportunity to delve into some of the technical aspects of the plane.

One user, Ben, asked if the flight, which departed from Toulouse, had a functioning entertainment system.

“Our email connectivity was working during the delivery flight as well as our full in-flight entertainment offering. Our system is state of the art and offers over 1000 entertainment options including everything from the latest release movies to our Lonely Planet destinational information as well as our tail mounted panoramic camera,” said Borghetti.

Asked by the same user about Internet connectivity, Borghetti replied: “Our live Internet content will be available in late 2009 until then we have a cached version of Live webmail and webchat is now available.”

In conducting the forum, Qantas joined a fleet of Fortune 500 companies such as Wells Fargo and Wal-Mart that are experimenting with the Web in an effort to provide more transparency with customers.

Sunday’s official launch of the Airbus A380 was a big moment for Qantas. The airline has weathered quite a few blows to its reputation over the last few months, coming into question over a string of technical failures, emergency landings and oxygen tanks exploding in mid air.

Borghetti says Qantas will be having more online forums in the future on various topics.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Qantas

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Computerworld Staff

Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?