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Indian Offshore Providers Threaten The Turf Of Tier One Outsourcers

  • 14 November, 2008 10:42

<p>Sydney, 14 November 2008. IDC has just released a flash document which discusses the landmark deal Wipro Technologies has signed with Origin Energy and the impact that the Indian offshoring players are increasingly having on the competitive landscape within Australia.</p>
<p>Wipro Technologies has beaten IBM and Accenture to become the preferred partner to transform Origin's retail business processes. Wipro will work with Origin to provide integrated billing, IT and back office processing support for the retail business, on a SAP operating platform.</p>
<p>"This deal will considerably strengthen Wipro's profile within the Australian market place, where compared to the other Indian IT services players, their activities have been relatively low profile.</p>
<p>While many of their Indian competitors such as HCL Technologies and Infosys have been leveraging and building their brand and awareness through marketing activities, Wipro has focused primarily on a rigorous account qualification process and an intimate client engagement strategy," comments Aprajita Sharma, Program Manager ICT Services and BPO.</p>
<p>"This deal further reinforces the reality that Indian offshore players are becoming a force to contend with. They will increasingly impact the ability of the leading tier one players to increase their market shares within applications management and infrastructure management.</p>
<p>The Indian offshore players are not only focusing their energies on stepping up their capabilities in applications and infrastructure management, but are also proactively enhancing their consultative-led transformational services" she added.</p>
<p>IDC's Flash titled, Wipro Inks Their Largest Integrated IT Services Deal With Origin Energy In Australia: Are Indian Offshorers Threatening The Turf Of Tier 1 Outsourcers?, (#AU221215Q) also lists the factors that are assisting Indian offshoring players in clinching deals at a local level.</p>
<p>To request an analyst briefing about this topic or to purchase the document, please contact Sally Taylor-Phillips at staylorphillips@idc.com.</p>
<p>Ends</p>
<p>For more information or to arrange an interview with Aprajita Sharma, Research Manager Outsourcing and BPO, please contact Sally Taylor-Phillips, Marketing Communications Manager at IDC on +61 2 9925 2234 or e-mail staylorphillips@idc.com.</p>
<p>About IDC
IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends covering over 110 countries worldwide. For more than 44 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com or www.idc.com.au.</p>

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