Will technology drive global recovery?

In achieving these goals we all got sloppy and missed numerous opportunities to utilize technology to benefit society, our county, our daily lives and last but not least our employer.

Palmisano listed numerous examples such as energy waste caused by unintelligent and archaic electrical grids; traffic congestion causing lost working hours and gasoline consumption; corporate supply chain inefficiency reducing business profitability; antiquated global healthcare systems with little or no process linkage/communication (profits first/patients second) creating ever increasing costs and inflation; decreasing water supplies which limit access to safe drinking water and adequate sanitation facilities causing human malnutrition, disease and tainted food production; and financial institution risk taking that created a global fiscal disaster of unprecedented proportion that undermined global government, business and individual confidence.

All of us can add to this list examples of technological sloppiness that have produced waste or loss of productivity/revenue. From the oil crisis to the healthcare crisis to the financial crisis, technology innovation and use have taken back seats to greed. At first this seems to be altruism or socially motivated thinking. Not true, capitalism with technology as its core competency will drive the next recovery.

Good intentions aside, IBM had examples of technology/systems solutions for each of these problem areas. Sales pitch aside, Palmisano had it right -- increased technology use is the driving force that will produce a global business recovery. The next global growth period will be business driven not consumer driven. This is not the Internet Bubble of 2000 but the Business Recovery of 2010.

Throwing human resources and/or money at a problem will not solve all of today's complex interdependent global issues. Add to this the prospect of increased regulation and oversight required to manage ourselves out of this financial mess and restore confidence in the global economy.

Without the creative use of information technology, autonomics, collaboration and information analytic systems and communication internetworking on a global scale, this is an utterly impossible task that's doomed to failure. Conducting business the "old way" will not work going forward to 2010.

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Frank Dzubeck

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