Optus inks $143M VoIP contract for Immigration

Will supply unified comms, wireless broadband and VoIP over next four years.

The Department of Immigration and Citizenship (DIAC) has called on Optus to roll out Voice Over Internet Protocol (VoIP) to more than 7000 seats and upgrade its aging network. The deal is worth $143 million over the next four years.

As part of the deal Optus will migrate the department's Wide Area Network (WAN) to the Optus Evolve network to enable unified communications. DIAC mobile staff will use the Optus 3G network and wireless broadband.

Network monitoring and capacity planning will be supplied as part of the deal.

DIAC CIO Bob Correll said in a statement the contract will future-proof the department's networks and telecommunications.

“The solution Optus proposed and is currently implementing will offer us the flexibility and scalability we require to meet changing business demands, both now and in the future,” Correll said.

DIAC will roll VoIP across its 30 call centre sites and run unified communications over a hosted Nortel Communications Service Manager 1000. geographic geographic

The deployment is expected to be finished by second quarter 2009.

Optus has been a DIAC supplier since 2001.

Optus enterprise and business group managing director, John Simon said Optus and its subsidiary AlphaWest will implement tight SLAs and reporting requirements.

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags unified communicationsoptus

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Darren Pauli

Computerworld
Show Comments

Essentials

James Cook University - Master of Data Science Online Course

Learn more >

Mobile

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Victorinox Werks Professional Executive 17 Laptop Case

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?