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Netregistry Survey: Online Business set to Boom during the Bust

The results of a survey of Netregistry domain name customers and non-Netregistry SMEs shows that online business promises to be far more resilient and should see substantial growth through 2009.
  • 16 February, 2009 09:55

<p>"There is no better time to launch into online business. If our customers are anything to go by, online business owners are more confident, more profitable, more likely to be planning business growth, and are performing better than the general business community,” says Larry Bloch, CEO of Netregistry – Australia’s favourite provider of domains and associated services.</p>
<p>A recent survey compared Netregistry customers, primarily consisting of online businesses, against a sampling of non-Netregistry small to medium enterprises (SMEs). The results revealed some stark differences between the two groups in their reactions to the world economic downturn. “The online sector promises strong and steady growth in these times of economic uncertainty,” says Mr Bloch.</p>
<p>The results of the survey, conducted In November 2008 by Sweeney Research for the Sensis Quarterly Business Index on behalf of Netregistry and Nett Magazine, showed that online business promises to be far more resilient and should see substantial growth through 2009.</p>
<p>What the survey reveals about online business as characterised by Netregistry customers versus the wider small business community?</p>
<p>• Online business owners are more confident about their business prospects in 2009. 46% versus 13% - 3.5 times.
• Online businesses are more likely to be planning expansion in 2009. 57% compared to 39%
• Online business performance indicators are higher. In all key areas – including sales, profitability, capital expenditure and employment.
• Online businesses are twice as likely to export. 28% compared to 15%
• Online businesses are more profitable.
- Twice as likely as the average SME to be earning between A$51k-A$100k
- As likely as the average SME to be earning between A$101k-A$500k
- As likely as the average SME to be earning between A$501k-A$1m
- Three times as likely as the average SME to be earning over A$20m</p>
<p>With significant year-on-year growth in online sales in 2008, particularly in the final quarter leading up to Christmas*, online business seems to be defying all the economic trends, as Bloch explains. “As budgets tighten and families stay home more, they are turning to the internet to find bargains. With fewer overheads, online stores often deliver more competitive prices than some major high street stores and consumers have been discovering the convenience of shopping without leaving the house.”</p>
<p>Netregistry expects to see a rise in the launch of online stores in 2009, with traditional retailers tapping into the online revenue stream and new businesses taking advantage of the low cost of internet business.</p>
<p>* The Interactive Advertising Bureau announced a 27% growth in online sales in 2008 in a report compiled by PricewaterhouseCoopers, published on Feb 9 2009. The 4th quarter also demonstrated 22% growth over the same period in 07, despite the downturn.</p>
<p>-- ENDS --</p>
<p>About Netregistry and Nett Magazine
Netregistry was founded in 1997 with a mission to deliver best of breed online products and services to the Australian SME market. Its world class infrastructure and global award winning customer service operation underpin the rapid growth that has seen it become the largest provider of Australian domain names and associated services, with over 250,000 Australian businesses serviced daily.</p>
<p>Netregistry publishes NETT Magazine, Australia’s most widely circulated SME Business publication. NETT Magazine inspires and motivates small business owners to take advantage of the opportunities online offers to survive, compete and win. With the company’s core strengths in domain names, hosting, ecommerce and search marketing Netregistry is a one stop shop SME’s wishing to take their business further online. Netregistry provides SME’s with all the required elements of 21st century digital business infrastructure.</p>
<p>Media Enquiries</p>
<p>Jonathan Crossfield | Communications Manager, Netregistry
tel: 02 9641 8627 email: jonathan.crossfield@netregistry.com.au</p>

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