Dell asks customers, AMD or Intel?

Dell is the only major PC vendor in the US that offers only Intel processors to its customers, but a survey posted recently on the company's Web site suggests that Dell may be reconsidering its options.

The "Intel vs. AMD Research Survey" asks users for their options about processors from Intel and its arch rival Advanced Micro Devices (AMD). The survey asks which processor they prefer -- and why -- out of Intel's Celeron, Pentium III and Pentium 4 families, AMD's Athlon and Duron families, and Motorola's PowerPC processor. It also asks for their opinions about Intel and AMD based on issues such as speed, price, reliability and value.

For example, one question reads: "Assume you are in the process of purchasing a new desktop computer for your home. Also assume that the two desktop computers you are considering have IDENTICAL product features with one exception. One desktop computer has an Intel Pentium III 1 GHz processor and is priced at $US1099. The second desktop computer has an AMD Athlon 1 GHz processor and is priced at $US1049. Which computer would you MOST prefer?"

Dell is the only major US PC vendor that has refrained from offering processors from AMD. It is also the current market-share leader in the US for both servers and PCs. Other major vendors including Gateway, Hewlett-Packard, Compaq and IBM, offer chips from both Intel and AMD.

The survey, located at http://www.dell.com/html/us/segments/dhs/intel_amd_survey.htm, isn't linked from Dell's home page, and is part of an email survey sent by Dell to its customers, Dell spokesman Bryant Hilton said. The customers would click on a link in the email and be directed to the page.

Dell doesn't want users to read too much into the survey, and maintained that it's not a sign that Dell plans to start offering AMD's chips in the near future. "We obviously do an awful lot of customer research," Hilton said. "This is not an indication of a business move."

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Douglas F. Gray

PC World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?