Telemarketers hit with call register price hike

Do Not Call register down $300K last year

Telemarketers will pay more to access to the government's Do Not Call register list which is needed to remove banned phone numbers from telephone directories.

The fees are used to maintain the $17 million register, which was introduced in 2006 by the then communications minister Helen Coonan to provide an option to ban unsolicited telemarketer calls.

Government agencies, recognised religious groups and charities are exempt from the law.

The Australian Communications and Media Authority (ACMA) said the 4.8 per cent price hike, set to go live in July, is due to a $300,000 operating cost loss last year which occurred due to rising maintenance costs for the Telemarketer Access Portal, and a drop in demand for large subscription types.

The regulator will need to scrape $5.5 million over the four years to June 2011 to meet the expected $10.3 million operating costs for the register over the same period.

ACMA Chairman Chris Chapman called for comment over the proposed changes that will apply until June next year.

“As ACMA's administration costs are passed on to telemarketers who access the register, the new arrangements ultimately should hopefully provide an ongoing benefit to the telemarketing industry,’ Chapman said in a statement.

Access Economics assisted with building the new model, which is calculated on annual subscription fees.

The regulator will also remove the excess usage charges facility, and will warn users through the registry Web portal if they use more than 80 percent of their maximum subscription limit.

Discount telco Dodo Australia was slapped with the largest penalty in the history of the register after its offshore call centres rang de-listed Australian phone numbers.

The telco opted to pay the $147,400 ACAMA fine rather than pursue the matter in court and face incurring a higher bill.

Dodo incurred the fine after it illegally called 67 telephone numbers listed on the register.

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags do not call register

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Darren Pauli

Computerworld
Show Comments

Essentials

James Cook University - Master of Data Science Online Course

Learn more >

Mobile

Victorinox Werks Professional Executive 17 Laptop Case

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?