Hammond Care implements DR, WAN optimisation

Reduces network traffic, gains DR failover

Health care provider Hammond Care has implemented a business continuity solution designed to reduce traffic over its network while integrating with its virtualised server environment.

The Sydney-based organisation offers residential care and community services to the aged and those suffering dementia. Its 1200 employees work across multiple NSW locations including Sydney, Wollongong, Bathurst and Gosford.

Given Hammond’s geographic spread, business continuity, as well as bandwidth, backup and recovery, and security issues were presenting challenges for the organisation’s IT operations.

To address this, Hammond’s IT department implemented VMware ESX server virtualisation technologies to reduce the number of physical servers deployed across the network.

It also engaged IT services provider Archbridge to provide WAN optimisation technology from Riverbed to increase overall network performance and user productivity, primarily by reducing network traffic.

Hammond also engaged Business Continuity Asia Pacific (BCAP) to work with Archbridge on implementing Double-Take for Windows and Livewire (formally ROSRO) products for off-site disaster recovery (DR).

The Double-Take solution protects the organisation’s two business critical applications servers in a “one-to-one” configuration, while LiveWire protects data on the charity’s other servers, located in its Sydney head office in a “many-to-one” configuration.

As a result of the deployment, which was completed in two weeks, Hammond’s DR capabilities have improved, according to Hammond’s general manager systems development, Bruce Coller.

In the event failure of all systems at the main site, its Hammondville DR site can now be live within 30 minutes and provide full network service within a matter of hours.

“The results of the DR failover test were really great to see, especially as only one of our staff was required to complete the out-of-hours test. To know that in the event of a real failure we can have the network fully restored within a couple of hours is very reassuring,” Coller said.

Implementation of Riverbed WAN optimisation appliances and software has seen Hammond remove servers from its remote locations thanks to a reduction in overall traffic across the network.

With the remote server removals, Hammond has been able to condense its applications on centrally located virtual servers, allowing Hammond to avoid the expense of upgrading the organisation’s WAN bandwidth.

In addition, employees at remote sites are no longer required to assist in the production of backup tapes for their location, and each user’s work is automatically transferred to, and recorded on, the central servers, which are then automatically replicated to the DR site.

With the IT upgrade Hammond IT personnel have gained additional time to focus on the day-to-day network management and the develop a complete business continuity plan for ICT, according to Coller.

A full return on investment is also expected within 12 months of the initial deployment.

“Now that we have known times for recovery, we are able to create schedules, which cover the activities our personnel should undertake to get our business back up and running,” Coller said.

Join the PC World newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags riverbedwan optimizationHealthcareVMwarevirtualisation

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tim Lohman

Show Comments

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?