ACMA: SMEs satisfied with broadband Internet

Regulatory body claims that almost 90 per cent of small to medium enterprises are satisfied with their broadband Internet services

More than 80 per cent of small to medium enterprises (SME) are satisfied with their broadband Internet services, according to a study by the Australian Communications and Media Authority.

In the Australian consumer satisfaction with communications series report, the third in ACMA’s Convergence and Communications series, 1800 SMEs were interviewed in April 2008.

The report found 87 per cent of metro and 85 per cent of non-metro SMEs were either “quite satisfied” or “very satisfied” with their broadband Internet service. Only 5 per cent of metro and 8 per cent of non-metro SMEs were either “quite dissatisfied” or “very dissatisfied” with their service.

The report also claimed 89 per cent of metro and 90 per cent of non-metro SMEs were “quite satisfied” or “very satisfied” with their fixed-line services.

Opposition Communications minister, Nick Minchin, claimed the study showed the Rudd government had overstated its case for the National Broadband Network (NBN).

“The Rudd Government is basing its debt-laden plan to build a $43 billion National Broadband Network on the highly questionable assumption that the overwhelming majority of Australians are deeply dissatisfied with the range of existing services," Minchin said.

“There is no evidence in this ACMA report to justify the Rudd Government risking billions of dollars of taxpayers’ money.”

Communication Minister, Stephen Conroy, was not able to respond by the time of publication.

The ACMA study comes on the back of a Strategic Analytics' report released earlier this month that claimed Australia has the 11th highest level of broadband penetration in the world.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Convergence and Communications seriesACMAAustralian Communications and Media Authority

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?