Gaming mouse-maker Razer hit with infected firmware

Takes down support site after a Trojan is found in driver downloads

Gamers trying to update their mouse or keyboard drivers from accessory maker Razer USA's Web site recently may have gotten more than they bargained for.

That's because the company's computers appear to have been hacked, and its support site used to spread malicious Trojan horse programs, according to Rik Ferguson, a researcher with Trend Micro. After hearing comments from concerned customers, Trend researchers took a look at Razer's drivers. They downloaded 8 infected drivers, and immediately contacted Razer. "They immediately took the site offline," he said in an instant message interview.

Customers who downloaded this software would get the drivers they requested, but they also got an obscure Trojan program called WORM.ASPXOR.AB. "The malware had very low detection rates, with only 7 out of 41 vendors offering generic detection," Ferguson said.

To make matters worse, gamers often turn off their antivirus protection to speed up their gameplay, so some victims may have never had a chance of catching the Trojan.

Based on the complaints, Ferguson believes that the malicious Trojans were probably available on Razer's Web site for just a few days.

Company spokesman Heathcliff Hatcher couldn't say exactly what had happened to cause the infected downloads. But he said that his company was working with Trend Micro to investigate the issue. The company's main Web site was still active Monday afternoon, but its support site had been taken offline. Visitors were greeted with the message, "Woops. We had to bring down Razer Support for the time being for a quick fix."

Based in Carlsbad, California, Razer makes cool-looking accessories such as mice and keyboards designed to give customers and edge when they play PC games.

The company is just the latest in a growing list of hardware makers who have been duped into infecting their own customers. Three years ago, Apple shipped a small number of video iPods infected with a virus. Apple blamed the issue on an infected Windows machine, used to test the devices before they were shipped. Hard drive maker Seagate and computer retailer Best Buy have also shipped infected products in the past few years.

Ferguson couldn't say whether Razer's Web site had been hacked or if the security breach had occurred on other company systems. "It's impossible to know," he said.

Razer customers who think they may have been infected can try Trend'sfree House Call service to see if they've been hit.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags gaming newsRazermousetrojan

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Robert McMillan

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?