Twitter: Don't change your log-in data until further notice

Twitter is investigating instances where users lost access to their accounts after changes

Twitter users should refrain from changing their log-in data until further notice or else risk getting locked out of their accounts.

Twitter is investigating instances of users who have lost access to their accounts after modifying their usernames, passwords or e-mail addresses, the microblogging company said on Tuesday.

Until the problem is resolved, Twitter users shouldn't modify their log-in data, according to an official posting on Twitter's Status Web site.

"This seems to affect new users as well as long term users," the note reads.

Users first started reporting the problem late last week, according to messages posted on the site's Known Issues section.

Twitter has made the fixing of this problem a top priority, and at the moment believes the cause might be a caching bug somewhere in its systems, according to information on the Known Issues page.

This is the latest technical hiccup that has affected Twitter in recent days. On Monday, the company acknowledged that the site experienced increased system errors and that users had trouble authoring and posting messages. The latter issue apparently remains outstanding. Last week, a bug caused a delay of several hours in updates to users' message streams.

Twitter, a social network and microblogging site, has become tremendously popular among individuals and organizations since its launch in March 2006, but along the way has earned a reputation for having wobbly performance and uptime.

Twitter experienced lengthy and frequent system outages in 2007 and during the first half of 2008, but since then the situation has improved.

Twitter ended 2008 with 84 hours of downtime, which gave it an uptime frequency of 99.04 percent, the worst among 15 major social-networking services reviewed by Web monitoring company Pingdom.

At Twitter, individuals provide real-time updates about themselves, while organizations use it as a marketing tool. Twitter messages cant' be longer than 140 characters.

Join the PC World newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags social networkingtwitter

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?