Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

CIO Trials and Tribulations Revealed in IDC's Annual Survey

  • 05 November, 2009 10:41

<p>Sydney, Australia, 5 November 2009. New results from IDC's biggest annual survey of ANZ CIOs indicates that 3 out of 4 of surveyed companies faced the economic crisis without cutting IT budget or IT staff. Cost savings were achieved in key organisational areas such as administration and operations (45%) and ICT (11%).</p>
<p>IDC's 2009 Forecast for Management Survey also showed that IT spending growth remained at steady levels.</p>
<p>"In 2008 CIOs already faced a difficult situation dealing with an onslaught of disruptive technologies transforming IT such as SOA, SaaS, convergence and others. However, in 2009 this transformation was taking place in an economic pressure cooker. While we used to talk about using IT as a tool for business transformation, it was generally considered voluntary. However, as IDC's 2009 results reveal, thanks to the global economic crisis, there is business transformation whether CIOs like it or not," said Melissa Martin, Senior Market Analyst, IDC.</p>
<p>Adam Lee, co-author of the report and Associate Market Analyst, at IDC adds, "Operation budgets of ANZ CIOs are experiencing a shift. Some confirmations: hardware and software refreshes are stretched, and a close watch placed on maintenance fees as they become significantly lower. Some contrasts: Outsourcing is falling slightly, network spend is up and planning for internal and external staffing increased for ANZ organisations."</p>
<p>"Moving forward, this disruption and change equals opportunity for the CIO - an opportunity to review IT systems; staff setup and knowledge; products and services offered; to look at vertical market opportunities and to capitalise on competitive strengths," concludes Martin.</p>
<p>Other highlights from the FFM series of reports include:</p>
<p>- The top three CIO priorities in 2009 are: reducing costs (27.6%), recruiting and retaining staff (10.3%) and meeting users' expectations (10.2%).</p>
<p>- The importance of IT persisted even during the economic crisis: 58.2% of survey respondents in 2009 believed that IT contributed to the operational capacity of their business. A further 33.8% viewed IT as a source of competitive advantage.</p>
<p>- The top three areas of IT Investment over next 12 months will be: systems infrastructure (security, storage, network, middleware etc) - 18.6%, back office: eg: Enterprise Resource Management (ERP) - 16.1% and front office: eg: Customer Relationship Management (CRM) - 14.7%.</p>
<p>- CIO reporting lines are changing: Due to the greater focus on reducing costs and doing more with less, CIOs are now reporting to CEOs (50.1%) COOs (17.5%) and (CFOs 14.7%). This contrasts greatly to last year's results where 78% were reporting to CEOs and only 5% to CFOs - providing yet another way to show how companies are responding to the current economic crisis and the increasing importance of controlling and monitoring operations and costs.</p>
<p>For further information or an interview with the analyst, please contact Sally Taylor-Phillips, Marketing Communications Manager at IDC on +61 2 9925 2234 or</p>

Most Popular

Brand Post

Most Popular Reviews

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?