Wipro sets up global services delivery from China

An earlier center in Shanghai was focused only on the local market

Indian outsourcer Wipro has set up a global services delivery center in Chengdu in southwest China, targeting customers in the U.S., Europe, and other markets outside the country.

The company already runs a services center in Shanghai with about 300 to 400 staff. The center, set up in 2004, is focused on local customers and on Chinese operations of multinational companies, Suchira Iyer, general manager at Wipro Chengdu, said Thursday.

The move by Wipro to open a global services facility in Chengdu reflects a growing trend for Indian outsourcers to set up global delivery facilities outside India.

"The center is part of our strategy to have development centers worldwide, and to use local talent that is available across the world," Iyer said.

Indian outsourcing companies have to become global with the flexibility to offer services from a large number of countries, said Siddharth Pai, a partner at outsourcing consultancy Technology Partners International (TPI) in Houston.

Setting up operations outside India also helps outsourcers offer their customers assurances about business continuity and disaster recovery, analysts said.

The center at Chengdu has 100 staff with plans to increase the number to about 1,000 in a few years, Iyer said. Chengdu offers skilled staff at costs similar to those in India, she added.

The Chengdu center, though predominantly focused on foreign customers, will also address the local market, Iyer said.

Chengdu has a large number of universities, and there is large pool of skilled staff that Wipro hopes to hire, she said. The local government in Chengdu is also actively promoting outsourcing, she added.

The Chengdu center will provide IT and business process outsourcing (BPO) services, Wipro said.

The center will have an initial focus on testing and enterprise application services for the manufacturing, banking, financial services, and insurance industries.

It will provide multilingual services in English, Chinese and Japanese, Wipro added.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags outsourcingChinaoffshoringindian outsourcingwipro

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?