GoToMyPC belatedly adds Mac capabilities

Company touts speed and ease of use; iPhone remote access missing

The Citrix Online subsidiary of Citrix Systems Inc. has upgraded its market-leading GoToMyPC remote access software, which now allows users to connect from or to their Macs over a distant network.

Late with Mac compatibility compared to rivals, the nine-year-old GoToMyPC won't bring over all of its Windows features to the Mac. Glaringly, it also doesn't let iPhone users to connect to their Macs.

Citrix says, however, that the Mac-enabled GoToMyPC will maintain the app's reputation for ease of use, speed and imperviousness to crashes.

Features for Mac users include:

* Cross-platform compatibility, i.e. local PC to remote Mac, and vice-versa

* Support for multiple monitors

* Ability to cut and paste from remote windows to local ones, and vice-versa

* 128-bit encryption

* Access through Mac firewalls

* Remote connectivity via Windows Mobile smartphones.

Michelle Knab, senior product manager at GoToMyPC, said Citrix is "looking into" adding iPhone connectivity, something that Cisco Systems Inc. division WebEx's PCNow app already offers.

Citrix is also considering allowing users to drag and drop files from remote to local windows, and vice-versa, she said.

Mac compatibility will be available for all three versions of GoToMyPC: the personal version, which starts at $19.95 per month for one computer (and gets cheaper as users add more computers); the Pro version, which costs $12.95/month for between two and 20 computers and $10.50/month for 21 to 50 computers; and a Corporate version with more admin and reporting features with volume-based pricing that the company declined to disclose.

Late to market, but may not matter

Besides PCNow, there is no shortage of remote access apps already offering Mac connectivity.

The free version of rival LogMeIn offers remote access to Macs from either PC or Mac, while Symantec Corp.'s longtime pcAnywhere offers remote access to Windows, Mac, Linux and Pocket PC-based computers.

There are also Mac-to-Mac apps such as Apple Remote Desktop and even Mac OS X's built-in Screen Sharing.

The plethora of Mac-enabled rivals apparently hasn't hurt GoToMyPC in the marketplace, though. According to IDC Corp., GoToMyPC held 77% of the $148.4 million global remote access services software market in 2008, far ahead of second-place LogMeIn with 18.3%.

Despite numerous cheaper vendors nipping at its heels, GoToMyPC has "maintained a dominant leadership position," IDC analyst Sean Ryan wrote in a December report. "Its customers value the capabilities, reliability and ease-of-use and are willing to pay a premium for these benefits."

IDC predicts the market will grow at a compound annual growth rate of 19.5% until 2013, when it will be worth $361 million worldwide. Corporate "day extenders" needing access to their work PC from home is driving demand the most, followed by part-time teleworkers and business travelers.

Symantec's pcAnywhere, which has been around since 1985, is used mostly by IT administrators for remote troubleshooting. As such, IDC tracks it in a different category: the clientless remote support software market.

Eric Lai covers Windows and Linux, desktop applications, databases and business intelligence for Computerworld. Follow Eric on Twitter at @ericylai, send e-mail to elai@computerworld.com or subscribe to Eric's RSS feed.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags CitrixvirualisationGoToMyPC

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Eric Lai

Computerworld (US)
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?