Red Hat extends support beyond own distribution

Branching out into what it believes will be a lucrative market, Red Hat Software has announced it will offer a number of consulting and support services for open-source products, including the Apache Web Server, operating under distributions of Linux other than its own.

Besides Apache, which is the best-selling Web server, Linux vendor Red Hat will support products such as Sendmail and Postfix. Red Hat officials claim that about 80 per cent of all ISPs use Sendmail as their primary messaging product.

The new initiative, aimed at larger corporate accounts, will include several more open-source products. Eventually, company officials hope to support the applications of all those developers thoroughly committed to the open-source model.

"The move to deliver our expertise to support all things open source we think helps accelerate the adoption of open-source technology throughout an enterprise," said Bob Young, Red Hat's chairman and CEO.

Starting with the release of Red Hat's Linux 6.1 earlier this year, the company began offering configuration support for the Apache Web server.

Complementing the announcement, the company earlier this week announced it was forming a non-profit company called the Red Hat Center for Open Source, the purpose of which will be to fund a number of projects designed to "advance the principles of open source for the greater good of society".

Red Hat will make a range of different support packages available that will include everything from installation services and per-call, per-incident packages to 24x7 support for corporate accounts.

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Ed Scannell

PC World
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