ACCC steps up anti-scam campaign

Two publications released to help consumers and small businesses

The Australian Competition and Consumer Commission (ACCC) has released two publications as part of the Australasian Consumer Fraud Taskforce’s 2010 Fraud Week campaign, which aims to educate people and businesses on the risks of online shopping.

Tips for a Fine Time Shopping Online aims to help consumers buy safely online, as well as inform them about the security issues that may arise. Small Business Scams explains the different types of scams that target small business and provides advice for owners on how to avoid being a victim.

ACCC deputy chair and chair of the taskforce Peter Kell said that the Internet was a useful tool for shopping but consumers needed to be vigilant.

"In the past year the ACCC has recorded a 100 per cent increase in reports about online shopping scams," Kell said. "Nearly 70 per cent of consumers that contacted the ACCC about scams during 2009 said they were contacted by scammers via the Internet."

The tips in the shopping online guide include finding out the seller's contact details, using secure payment systems and protecting personal details, as well as advice on what to do if things go wrong.

ACCC deputy chair responsible for small business Michael Schaper believed that the scams targeting small businesses were becoming more sophisticated. Scammers are going to great lengths to fool businesses with documents and offers that seem legitimate.

"In 2009 the ACCC has recorded a 60 per cent increase in the number of complaints about false billing scams — one of the main types of scams that target small businesses," Schaper said. "A typical example of this is where a small business is sent a subscription form disguised as an outstanding invoice. This is an attempt to trick the recipient into signing up for unwanted advertising services."

Small business scams can also include can dubious office supplies that were never ordered. More recently, overpayment scams and dodgy investment opportunities have been added to the mix.

An ACCC report revealed that Australians lost almost $70 million to scammers last year. The ACCC publications will be available free of charge from the ACCC Web site or by calling the ACCC Infocentre on 1300 302 502.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags scamsAustralian Competition and Consumer Commission (ACCC)

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Kevin Cheng

Good Gear Guide
Show Comments

Father’s Day Gift Guide

Brand Post

Bitdefender 2019

Bitdefender’s best-in-class security solutions have been awarded Product of the Year. Get cybersecurity that 500 MILLION users already have and trust!

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?