Nvidia on GeForce graphics drivers bug: we are aware of the issue

The company asks that its customers remove the faulty 196.75 graphics drivers and upgrade to the latest package

Nvidia on Wednesday asked customers to remove drivers that caused its GeForce graphics cards to overheat, which ultimately crashed some PCs.

Nvidia acknowledged on its support site that customers had problems with the 196.75 package of GeForce drivers. Nvidia is asking customers to remove the faulty driver package and upgrade to the latest package, which is 197.13.

"Nvidia is aware that some customers have reported fan speed issues after installing 196.75 drivers from Nvidia's website. Nvidia has removed these drivers and asked its partners to also remove the drivers," Nvidia wrote on another support site.

As an alternative, customers could roll back to the older versions of graphics drivers, Nvidia said. "In almost every case reverting back to our 196.21 driver immediately resolved their issues," Nvidia wrote.

The GPU drivers need to be changed for the Windows 7, Vista and XP operating systems. The fix applies to the GeForce 6, 7, 8, 9, 100, 200, and 300 series desktop GPUs and Ion desktop GPUs.

Customers on an Nvidia forum reported system crashes due to overheating of graphics cards. On another Nvidia forum, users reported that automatic fan speed control would not work and Windows would hang when they played games.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags nvidiagraphics cardspc components

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Agam Shah

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?