Microsoft to kill Response Point VoIP sales Aug. 31

Software giant puts the spotlight on Office Communications Server as its primary VoIP platform

Microsoft will stop selling the Response Point phone system on Aug. 31 this year, as it clears the way for Microsoft Office Communications Server to be the vendor's primary VoIP platform.

The move is no surprise, because Microsoft moved Response Point to "engineering maintenance status" last year and laid off some employees in the Response Point product group.

But Microsoft has now given a specific end date after which it will "discontinue the sale, development and support" for Response Point.

Response Point Phone systems will continue to work after Aug. 31, but Microsoft will not offer support for the product after that time. Customers who want refunds will have to contact the retailer or equipment reseller they purchased the Response Point system from.

The Response Point VoIP system was designed for small businesses with up to 50 employees. Microsoft said that sales were promising at first, but recently has put more of its development efforts into Office Communications Server, which supports VoIP, video conferencing and instant messaging.

"Despite favorable initial response from customers and channel partners since launch, we have not seen the necessary demand materialize to sustain Response Point as a viable standalone business," Microsoft said. "To continue to support the needs of the small business community, we expect to consolidate our efforts and offerings in this space around Microsoft Office Communications Server (OCS)."

Microsoft in March announced an update to OCS that it said would help customers move away from existing PBX systems, while integrating with other Microsoft applications like SharePoint, Exchange and Office.

The new version of OCS will be available in the second half of this year, according to Microsoft, while several news reports say the release will occur in October or later. Microsoft faces major competition in the unified communications market from Cisco, Avaya, Siemens and IBM.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Microsoftunified communicationsvoipmicrosoft response point phone systemOffice Communications Server

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jon Brodkin

Network World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?