Cisco settles antitrust suit over software updates

A network maintenance company charged that Cisco squeezed out third parties

Cisco Systems has settled a 2008 lawsuit in which independent network maintenance company Multiven charged that Cisco forced customers to buy its SMARTnet service plan in order to get bug fixes and software updates.

Multiven agreed to drop its claims against Cisco, and Cisco dropped countersuits against Multiven, network expertise platform Pingsta, and Pingsta founder Peter Alfred-Adekeye. The terms of the settlement were sealed. Each party will pay its own legal costs, according to an order filed July 28. Multiven announced the settlement on Monday.

Multiven provides technical support, maintenance and consulting services for networks from multiple vendors. It sued Cisco in December 2008, charging that the dominant network equipment vendor did not make necessary software updates and bug fixes for its products available to third parties. Instead, Cisco made those updates available only to customers of its SMARTnet service, preventing third parties from servicing Cisco equipment, Multiven alleged. The suit was filed in the U.S. District Court for the Northern District of California, in San Jose.

Pingsta is a collaborative platform designed to let users procure network expertise on a pay-per-use basis from experts who work at will.

Cisco was not immediately available for comment. In December 2008, in response to the suit, the company said its customers were not required to buy Cisco's services and that thousands of partner companies offered service programs, including bug fixes, for Cisco gear.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags legalNetworkingtelecommunicationantitrustCisco SystemsCivil lawsuitsMultivenPingsta

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Stephen Lawson

IDG News Service
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?