Motorola releases mobile device management software

New software can control iPhone and Android devices as well as peripherals, but not BlackBerrys

Motorola has launched a device-management software platform aimed at IT managers that works with a variety of brands, but excludes Research In Motion devices like the BlackBerry.

The Mobility Services Platform 3 product provides end-to-end management of mobile devices as well as printers, credit card readers and other peripherals, according to Motorola. The software will cost $45 per device per year, with discounts available for large volume customers.

The software is designed to let IT managers schedule automatic updating for the various operating systems, firmware and applications in use while gathering important data on where and how devices are being used for devices with integrated GPS systems.

The product will be targeted at Motorola's traditional verticals, including health care, retail, transportation logistics, warehousing and manufacturing, said Motorola Director of Global Product Marketing Sheldon Safir.

"It eliminates the need to call things back from the field or manually upgrade them because thousands of pieces can be upgraded remotely at the same time," he said. "We bring the addition of incorporating consumer devices that are coming into the enterprise space and the ability to manage them using the one software.

"This also incorporates some integration with our air defense platform that monitors, tracks and manages the wireless infrastructure," Safir said.

The software will eventually be made compatible with BlackBerry devices, Safir said, but could not provide a date for when this would be done.

"It can control Apple devices and Android devices," he said. "We've seen more iPhones and Android devices make inroads into the areas we sell our Motorola products. We'd like everything to be Motorola, but we realize that's not feasible."

Motorola's solution is mainly aimed at its existing install base, said independent analyst Jack Gold. The new software's lack of RIM support is not a major problem, Gold said.

"Frankly, there's very little Motorola could do to enhance what [BlackBerry Enterprise Server] already does in enterprise," Gold said. "What they should do and will do over time is integrate with some of the APIs so there can be a common console."

"Motorola is adding Android and iPhone because people are moving in that direction," Gold added.

Gold said there were already solutions on the market that performed a similar task at similar prices and claimed customers would only move if Motorola's solution could migrate users cheaply and simply.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags IT managementmobileMotorolaRIMAppleAndroidtelecommunicationPhonesperipheralsconsumer electronics

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

David Ramli

IDG News Service
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?