Dell ditches RIM as it preps enterprise mobile push

Dell hopes to save 25 percent in mobile communication costs, primarily by eliminating BlackBerry servers

Dell is moving its 25,000 employees from BlackBerrys to its own Windows Phone 7-based smartphone as the company prepares to offer a service that enables customers to make the same switch, Dell confirmed Friday.

Dell employees will be given the upcoming Venue Pro starting next week, according to the The Wall Street Journal, which first reported the story. The company will then begin marketing a migration service to business clients within two weeks, according to the Journal.

"Dell does intend to transition employees using company-provided BlackBerrys over to Dell devices," said Jess Blackburn, a Dell spokesman, in an e-mail to the IDG News Service.

The Venue Pro comes with a 4.1-inch display and a slide-out QWERTY keyboard.

The move will save Dell about 25 percent in mobile communication costs, primarily by eliminating the need for BlackBerry servers, Dell told the Journal.

Dell's decision to move away from RIM's smartphones to its own products doesn't come as a surprise to Leif-Olof Wallin, research vice president at Gartner.

"It would be kind of embarrassing to have your own sales staff walking around with a product from a competitor," said Wallin.

However, he isn't so sure Dell will be successful getting other companies to move from their BlackBerrys to Windows Phone 7. In general, he thinks the future for Windows Phone 7 in the enterprise looks bleak. Microsoft's new platform is very much focused on consumers, and has integration with Exchange and Office Communications Server, but not much else, he said.

An approach that is gaining momentum among enterprises is to support multiple smartphone OSes, said Wallin. Typically, companies add Apple's iPhone and Android-based smartphones, not Windows Phone 7 smartphones, to the current use of BlackBerrys, he said.

Eventually, Dell also will offer Android smartphones to its employees, according to the Journal.

(Agam Shah in New York contributed to this story.)

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags telecommunicationapplicationsWindowssmartphonesPhonessoftwareMobile operating systemsmobileoperating systemsDellconsumer electronics

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mikael Ricknäs

IDG News Service
Show Comments

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?