Oracle is anticompetitive, services group tells DOJ

The SIA, a group of maintenance firms, wants Oracle's policies on Sun hardware stopped

A trade group for computer-service providers has asked the U.S. Department of Justice to block Oracle's policies on customers using third-party service providers for Sun Microsystems gear.

The Service Industry Association (SIA), made up of 134 companies that offer aftermarket maintenance of computer hardware, claimed on Wednesday that Oracle has changed the policies on maintenance of Sun equipment to discourage users from using third-party support companies. Oracle completed its acquisition of Sun early this year.

The SIA accused Oracle of making the changes in order to capture an estimated US$2.4 billion of business done by independent service organizations (ISOs) with Sun customers. It accused Oracle of pushing customers toward buying all their maintenance services from Oracle and of imposing requalification fees on customers that go to a third party for maintenance and later want to go back to Oracle.

The SIA wrote to Oracle with its complaints in May, according to documents on the group's website. In a response in June, Oracle rejected the allegations.

ISOs do about half the maintenance on Sun hardware, said Claudia Betzner, the SIA's executive director. On average, they charge about 35 percent less for their services than do the original equipment vendors, she said.

Oracle officials could not immediately be reached for comment.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags OraclelegalserversservicesSun Microsystemshardware systemsantitrustService Industry Association

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Stephen Lawson

IDG News Service
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?