Swann recalls notebook modems

Connectivity components manufacturer Swann Communications has issued a recall on some of its 56K v90 PCMCIA notebook modems following the discovery of a fault that may cause a shock to the user if a lightning strike or electrical surge occurs on the telephone line.

According to Swann's general manager, Lou Stefanovski, the problem was discovered on one batch of modems (Model number P100) during routine "ongoing product testing".

About 3500 P100 modems -- including the SwannSmart II PCMCIA (Swann code: SW-M-SS2PC) and MacSurfer PCMCIA (SW-M-MS2PC) laptop computer modems -- are affected, according to Stefanovski. He said the recalled products are not one of the vendor's main lines. They have been manufactured by Swann since September 2000.

"It is just the one batch of these modems where we have detected a problem," Stefanovski said. "But in the interests of consumer safety we have decided to recall and replace all of the P100 modems."

The P100 range consists entirely of retail boxes which have been distributed through authorised reseller networks and mass merchant retailers. None of Swann's OEM modems are affected.

Stefanovski advised resellers who have purchased the modems through distributors that requests for replacements or refunds will both be accommodated and return freight will be paid where appropriate.

"We are more than happy to assist the channel in ensuring this recall has a minimal impact and is completed as expediently as is possible."

Further enquiries should be directed to Swann Communications on 1300 13 8324.

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