Microsoft, Alcatel team to make calls from the desktop

French telecommunications company Alcatel has signed a deal with Microsoft to help develop applications that allow users to make phone calls from their computers, it said Thursday.

Under the partnership, Alcatel's Genesys unit will work with Microsoft's Real-Time Collaboration Group to give enterprise customers integrated instant messaging (IM) and telephony applications using the software giant's next-generation IM and communications software called "Istanbul." Istanbul is the front-end application for Microsoft's upcoming Live Communications Server (LCS) 2005 product, which links LCS 2005 with users' telephones.

The products resulting from the collaboration are aimed at giving users the ability to make phone calls through a company's existing PBX (private branch exchange) or IP-PBX (Internet Protocol-PBX) phone system from their desktop, as well as access to a suite of communication features, such as the ability to view the availability of contacts, transfer calls and schedule conference calls, Alcatel said.

The deal comes as the software maker aims to take greater part in the convergence between the telephone and computer markets. Microsoft forged a similar agreement with Siemens earlier this week, to bring together the companies' communication and collaboration products.

Financial details of the Alcatel agreement were not disclosed.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Scarlet Pruitt

IDG News Service
Show Comments


James Cook University - Master of Data Science Online Course

Learn more >


Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >



Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?