FTC officially closes Twitter security investigation

The federal regulator said that Twitter misled consumers about how secure their information really was

The U.S. Federal Trade Commission has closed the book on its legal action against Twitter, stemming from two 2009 hacking incidents where high-profile Twitter users -- including President Barack Obama -- lost control of their accounts.

The FTC said that Twitter was guilty of "serious lapses in the company's data security," after hackers twice broke into Twitter administrative consoles by figuring out the passwords of Twitter staffers in early 2009. They then used that access to read private messages and send out fake Twitter messages using a number of high-profile Twitter accounts, including Obama's and those of Britney Spears and Fox News.

Twitter misled consumers by saying that it was taking appropriate security measures to protect their privacy, the FTC said.

In June 2010, Twitter and the FTC reached a tentative settlement in the matter, and that was finalized by the FTC on Friday. The FTC's five commissioners voted unanimously to accept the settlement.

Twitter now faces fines if it misleads consumers about its security and privacy protections, and it must set up a "comprehensive information security program, which will be assessed by an independent auditor every other year for 10 years," the FTC said.

In a blog post last June, Twitter said that it had already implemented many of the security practices suggested by the FTC.

Observers say that Twitter security has improved since the 2009 attacks, but there are still some problems. Last week actor Ashton Kutcher had his Twitter account briefly taken over, apparently after he exposed his log-in credentials over an unsecured wireless network at the TED conference. That type of attack could be eliminated if Twitter forced users to connect over a secure Web connection.

Robert McMillan covers computer security and general technology breaking news for The IDG News Service. Follow Robert on Twitter at @bobmcmillan. Robert's e-mail address is robert_mcmillan@idg.com

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags securityprivacytwitterdata breach

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Robert McMillan

IDG News Service
Show Comments


James Cook University - Master of Data Science Online Course

Learn more >


Victorinox Werks Professional Executive 17 Laptop Case

Learn more >



Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?