Yahoo says 1M users affected by email outage

Email service back up after Thursday's trouble

A day after Yahoo's email service suffered a partial outage, the company reported that about 1 million users were affected.

The problem began at 7:30 a.m. Pacific time Thursday and was at its worst at 11 a.m., according to Stephanie Shum, senior product manager for Yahoo Mail. At the problem's peak, about 1 million users were without email service, she added.

"We have isolated the root causes of the problem and have restored service," Shum wrote in a blog post. "No email data was lost or at risk. We understand that being denied access to your email is extremely frustrating. We are taking steps to prevent this kind of outage in the future."

It's not clear when Yahoo got email back up for all of its users. Yahoo also did not specify what caused the problem.

While Yahoo email users have been tweeting about being happy the service is online, many say they resent the downtime -- even if they don't have to pay for the service.

"Yahoomail outage at such a critical time for me: I should have been faster with the gmail migration.. #OUCH," tweeted Saemon.

And ADVoPM tweeted, "The #yahoomail outage has seriously affected our ability to do our work today. Need to find a yahoo alternative."

Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at @sgaudin or subscribe to Sharon's RSS feed. Her e-mail address is sgaudin@computerworld.com.

Read more about networking in Computerworld's Networking Topic Center.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Yahooe-commerceNetworkingWeb 2.0 and Web AppsInternet Searchinternetsearch engines

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sharon Gaudin

Computerworld (US)
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?