Critics want more from Sony's president, if not resignation

Stringer has been missing throughout the PlayStation Network debacle

Howard Stringer has been missing in public throughout the PlayStation Network debacle, and some observers aren't pleased.

With the PlayStation Network outage well into its second week, and multiple statements and apologies from Sony executives and other employees, some are wondering just where in the world is Sir Howard Stringer, the president and CEO of Sony?

The question seems to be getting louder this week, following stories that share some business analysts' criticisms of Sony and Stringer. A piece on CNET today has quotes from an executive at PR agency Schwartz Communications, saying that Stringer's role as CEO should be putting him out in front early and often. "This is affecting 100 million of his customers and the fact that he hasn't said word one is shocking," said Schwartz's Merrill Freund in the story.

It wasn't until this past Sunday in Japan when Sony Computer Entertainment's head exec Kaz Hirai appeared in public to apologize for the incident and explain what had happened, and though he was flanked by two other executives, Stringer was nowhere to be found. To Hirai's credit, according to a story from the Wall Street Journal, the executive has been unceasingly hands-on in meetings about the PSN intrusion, and seems to be doing his best.

But to other observers, particularly in the financial realm, it's Stringer that needs to be saying something. The key quotes from today come from Michael On, a fund manager at Taipei's Beyond Asset Management. On said that Stringer's public absence speaks to Sony's "[inability] to manage crises," bluntly adding, "The current chief executive should step down after the hacker problems and the company's failure to push out products that are competitive."

Even though Stringer may not have the practical experience Hirai does under the PlayStation umbrella, his position at the top of the company carries certain expectations. As the CNET story mentions, CEOs like Apple's Steve Jobs and Facebook's Mark Zuckerberg are typically the leading voice of the enterprise when something big comes up, good or bad. As we're seeing now, Stringer's lack of public comment at this point can only reflect badly on his company, in a period of time that probably shouldn't get any worse.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags sonygames

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ray Barnholt

GamePro
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?