Skype glitch fixed, no big deal

Skype has launched a fix for their recent glitch. For now though its just for Windows.

Skype users affected by a recent glitch can now get back online by downloading the latest software update -- provided they're using Windows.

Windows users should be sure to quit completely out of Skype before installing the update. Keep in mind that an open version of Skype can sometimes hide in the Windows task bar, and may launch automatically on start-up depending on the program's settings.

A fix for Macs will arrive sometime today according to Skype's Heartbeat blog. In the meantime Mac users can fix the problem manually by navigating to Home/Library/Application Support/Skype, deleting a file named shared.xml, and restarting Skype. Linux users can also follow the manual fix instructions.

The problems surfaced early Thursday, but unlike December's massive Skype outage which affected all users for more than 24 hours the latest issue was a minor one. Skype said the problems stemmed from "a corruption that occurred in a small percentage of users' systems, resulting in some of our community not being able to sign in to Skype."

Either way, outages and errors are nettlesome as Skype tries to play a bigger role in online communication. Earlier this month Microsoft announced plans to acquire the voice and video chat service for $8.5 billion. Microsoft wants to integrate Skype into many consumer and business products, including Kinect and Outlook, while continuing to offer the service on other platforms.

Follow Jared on Facebook and Twitter for even more tech news and commentary.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags skypevoipsoftwaretelecommunication

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jared Newman

PC World (US online)
Show Comments

Cool Tech

Toys for Boys

Skywatcher Dobsonian 8″ Collapsible Telescope

Learn more >

Family Friendly

Whodunnit™ Duo-Scope MFL-007 Microscope Kit

Learn more >

Stocking Stuffer

Logitech Ultimate Ears Wonderboom 2 Bluetooth Speaker

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?