Mitek extends check imaging tech to health care, insurance

Mobile Capture technology could ease receipt management, expense reporting tasks

Mitek Systems' Mobile Capture imaging software has long allowed banks to offer customers mobile banking capabilities. Now the company is turning the technology toward the health care and insurance industries as well.

Mitek says it has created a cloud-based mobile document capture service that can be used by the health care and insurance industries for receipt clearance and other back-office workflow functions.

Mitek's Mobile Capture technology has been wildly popular with smartphone users and is currently used by six of the top 10 financial services firms in the U.S., including Chase, Bank of America, CapitalOne, PayPal, Fidelity and Schwab, according to CEO Jim DeBello.

Each year, the Mobile Capture software handles 10 billion checks or one-third of the checks processed each year by banks, which has lead to a fundamental change in how back office systems process deposits, DeBello said.

"We look at the camera as the replacement of the keyboard for data input. It's easier. It's more convenient, and from the consumer perspective, it's an optimal experience," DeBello said. "We've been getting calls from executives in the insurance and healthcare industry asking if we can do this for them. So the light bulb went off in our head."

Mitek uses Amazon.com's Elastic Compute Cloud (EC2) to host the new Mobile Imaging Cloud (MIC) application, which provides mobile application developers, systems integrators and businesses with a way to create smartphone and tablet apps that use a camera as an input method for a wide variety of tasks.

The application lets smartphone users take pictures of a receipt, and then it automatically enters values on, for example, a health care insurance reimbursement form. The technology can work in a stand-alone mode or be integrated into a company's enterprise financial systems.

"It's really a way [for healthcare and insurance companies] to acquire customers and retain them through the mobile imaging cloud," DeBello said. "Basically, we're enabling 600 million smartphones to become scanning devices."

DeBello said the Mobile Imaging Cloud technology is designed for rapid prototyping and deployment of applications that use mobile cameras. The product is available today in both hosted and packed options. While the product could be deployed in many industries, Mitek is initially focusing on health care and insurance.

"We just think it will have most impact in industries with a lot of paper. We think that means the health care and insurance industries," DeBello said.

Mobile Imaging Cloud first captures, then extracts and routes information contained in documents. It can be used to create camera-based mobile applications that simplify receipt management and expense reporting tasks.

For example, millions of Americans have flexible health care spending accounts that often require them to copy medical receipts for reimbursement from an insurance provider. "This allows someone to ultimately snap a picture of a receipt from a pharmacy, or a receipt from a physician's office, and get reimbursed more quickly," DeBello said.

In another example, a physician practice or hospital could use the Image Capture software to snap a photo of a patient's insurance information for input into a database or electronic medical record.

Other potential applications include remote mobile order entry, prescription submission, faxing, or insurance claims processing.

For example, if someone is involved in a car accident, the drivers could snap photos of their respective licenses and insurance information for transmission to their insurance providers.

"That way, you expedite coverage," Dobell said. "That's a workflow improvement."

Lucas Mearian covers storage, disaster recovery and business continuity, financial services infrastructure and health care IT for Computerworld. Follow Lucas on Twitter at @lucasmearian, or subscribe to Lucas's RSS feed . His e-mail address is lmearian@computerworld.com.

Read more about mobile apps and services in Computerworld's Mobile Apps and Services Topic Center.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Bank of Americaamazon.comMobile and WirelessMobile Apps and ServicespaypalMiTekhealth careindustry verticalsCapita

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Lucas Mearian

Computerworld (US)
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?