4 reasons to use GroupMe for work

Skype is buying text messaging service GroupMe. Like Skype, the tool offers cool and unexpected uses for business.

Skype, which Microsoft bought in May, said Monday it will buy the group messaging service GroupMe. GroupMe, created last year at the Techcrunch Disrupt Hackathon, went for a rumored $85 million, according to AllthingsD. For now, GroupMe will remain a standalone application, according to the company, but expect changes.

GroupMe messaging works by associating a number with each group. Users can text or push messages to that number, communicating with the whole group. You can use GroupMe as either a data or text-based service, and switch between the two. If you are at a concert or sports event where bandwidth is inaccessible, GroupMe will automatically prompt you to switch to the SMS version. Pretty nifty.

Skype has become a beloved communication tool, not just for free or inexpensive personal calls, but also for business communication. GroupMe, similarly, offers unexpected benefits to small businesses looking to save money and streamline communication.

1. Divvy Up Communication.

You can create groups across your entire company, for specific departments, or between select individuals who require instant communication at a given time. Take a hotel, for example, where many departments must facilitate the care of guests. A group could be based around a specific VIP guest, so all appropriate departments would be able to immediately handle unexpected issues concerning that guest. Even without an immediate communication objective, creating a group among individuals in and of itself will promote communication.

2. Save Money.

As noted above, GroupMe can work either as a data or text-based service. Texting is expensive and its fees can add up quickly, especially when you're trying to relay information to multiple people (which is a pain to do, one by one). But data messages are relatively much cheaper than texts, and you have that option.

3. Manage Groups Easily.

GroupMe's Questions feature lets you quickly direct a message to a specific group or individual. This gives you, as the boss, the capability to reach out to specific individuals in the group or to ask questions to make sure the group is on target. When you or any member wants to leave a group, just enter the code “#exit” and you’re automatically booted out.

4. Make Quick and Easy Conference Calls.

There are no codes, and no remembering extra numbers. Just call your group number and everyone will be in on the call. It doesn’t get any easier than that.

GroupMe may at first feel like a funny service to leverage for small business. After all, it was created and marketed as a feature that lets your buddies organize and goof off together.

But when you consider the utility of creating groups for instant communication across any number of departments or teams, you begin to see how valuable GroupMe for business can be. Oh, and I forgot to mention, it currently works in 90 countries. So if those departments or teams are around the world, you can do that, too.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags emailInternet-based applications and servicesinstant messagingskypeMicrosoft

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ilie Mitaru

PC World (US online)
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?