E-business @ Work, An Australian Overview

The authors of E-business @ Work understand that many business managers are confused about e-commerce.

The book begins at the very beginning: what is e-business? This chapter features useful breakdowns of the pros and cons of e-commerce for consumers and business. There's also discussion of what makes a good Web site and examples of interesting uses of technology.

The second chapter also takes a 'set the scene' approach, putting the rise of the Internet into historical perspective and discussing the economic impacts of e-business.

Chapter three moves on to some of the areas that have been so hyped that it's hard to determine what impact they will have on many businesses: the dreaded acronyms of CRM (customer relationship management), SCM (supply chain management), ERP (enterprise resource planning), and BIM (business intelligence management). These topics are handled fairly briefly.

Also covered in chapter three are legal issues like security and copyright. Disappointingly, little detail is given on privacy, which is soon to become a major issue for Australian sites. This point raises the problem so many e-commerce books face: the almost impossible challenge of staying ahead of an industry that changes so rapidly.

However, the approach of taking a brief look at a wide range of e-business topics means that readers can grasp the basics of many of the major issues. In some cases, though, the content can be a little too light - the future trends chapter is an example of where going beyond the most obvious would have been useful.

In all, E-business @ Work is a good choice for e-commerce newbies, with the proviso that it is supplemented with online research to keep abreast of more recent developments.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Deanne McIntosh

PC World
Show Comments

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?