Software glitches extend tax deadline

Glitches in, and the lack of tax software are hampering accountants from meeting electronic taxation lodgement deadlines.

Accountants' group CPA Australia said software companies' failure to keep up with the Federal Government's late changes to income tax return rules has hit up to 40 per cent, or some 5000, of tax agents.

CPA Australia has called for an extension to deadlines as a result of the software issues.

Several software producers, including MYOB and Solution 6, have been slow in getting their Electronic Lodgement Service software packages such as the Income Tax Return software and Business Activity Statement (BAS) software to tax agents.

Garry Addison, senior tax consultant at CPA Australia, said some software producers have been too quick to roll out products that still have glitches and are a problem for agents to use because of the Government's redesign of BAS forms.

"The problem is twofold, either the software producer has not made the software available, or in some cases there have been outstanding glitches in the program. This has impacted on tax agents' ability to meet lodgement deadlines; the software was supposed to be available in June or July," Addison said.

He said MYOB was the worst hit and its customers may need a one-month extension, while others such as Solution 6 will need an additional 14 days.

Greg Johnson, chief executive for the professional services division of Solution 6, said the huge compliance changes in tax legislation, with such short notice, made the changes to the software expensive and a lot more hard work.

Johnson said there were about 4000 changes to the software that needed to be made in less than three months.

"There will be software glitches, particularly given the amount of change that went into this on such short notice," Johnson said.

Development costs have risen considerably as a result of changes to tax legislation. Johnson said it is now costing Solution 6 about 50 per cent more than it did three years ago, the year before GST came in.

The Australian Tax Office has granted a two-week extension for tax agents using software for lodging the BAS.

Addison said the delays have also hit agents' ability to lodge company superannuation returns.

The update for MYOB's BAS has been delayed and was expected to be released yesterday.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Siobhan Chapman

Computerworld
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?