Google beefs up Apps' compliance with EU data protection rules

Google Apps sales contracts with EU customers will have additional contractual safeguards developed by the EU

Google will now include additional provisions in its Apps sales contracts with E.U. customers to offer more assurances about the data they store in Google data centers.

The special safeguards come in the form of contractual "model clauses," which the E.U. developed to establish provisions and procedures for protecting data when transferred outside of the E.U. boundaries.

Data that Google Apps customers generate is stored, along with the suite software, in Google servers. The Google Apps cloud-based suite includes email, calendaring, productivity applications, intranet software and IT controls.

Including these E.U. "model clauses" in Apps contracts is "an additional means of meeting the adequacy and security requirements of the European Commission's Data Protection Directive," wrote Marc Crandall, senior manager of global compliance, Google Enterprise, in a blog post.

Google's privacy policies and practices have been a recurrent source of concern and criticism in the E.U. for years, and have led to some investigations and sanctions.

The company is confident that this step, along with its existing certifications and standards compliance for data security, "will provide our customers with an even wider palette of EU regulatory compliance options," Crandall wrote.

Microsoft took a similar step late last year regarding inclusion of these "model clauses" in its Office 365 contracts with E.U. customers. Office 365 is a direct competitor to Google Apps. It includes cloud-based versions of Exchange, SharePoint, Office and Lync.

Google, Microsoft and other providers of enterprise cloud software are constantly seeking to comply with data security standards, rules and recommendations in the U.S., Europe and elsewhere. These measures reduce legal liability and concern over this issue among existing and prospective customers, especially those in highly-regulated industries, like government, health care and finance.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments



Victorinox Werks Professional Executive 17 Laptop Case

Learn more >



Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?