Westpac touts new iPad app but Android app 'coming soon'

Westpac Mobile Banking for iPad app available now

The Westpac Mobile Banking for iPad app

The Westpac Mobile Banking for iPad app

Westpac has released a new iPad application which it says focuses entirely on the customer experience, but remains uncommitted as to when the app will be available on tablets running Google's popular Android platform.

The new Westpac iPad app, called Westpac Mobile Banking for iPad, was launched in the iOS App Store on Tuesday 10 July but was formally unveiled at a media briefing in Sydney today.

Westpac says the app was produced with "enormous amounts" of customer feedback and will continue to evolve with user feedback, but cited "proliferation of devices" as a reason why the app isn't currently available for Android tablets.

"We're driven by demand, but the thing with Android is it really comes down to the proliferation of devices and screen resolutions etc. so we're really just working around that," said Harry Wendt, Westpac General Manager, Online and Mobile. "We'll bring out an Android app, but we're not there yet."

Earlier this month, the Commonwealth Bank released a version of its Kaching mobile banking app for Android phones, while it also unveiled a completely new software platform and an Android based merchant terminal.

The Westpac Mobile Banking for iPad app focuses on the basics including checking the balance of one or more accounts at a glance, transferring money between accounts and paying bills.

"We could have just stretched our existing mobile banking app and stuck it on the iPad, some people have done that," explained Wendt. "We could have converged mouse clicks into finger taps on the screen, but we really wanted to go back to the fundamentals about what does an iPad do and how you use and interact with it."

The app uses a visual representation of bank accounts with the ability to see the balance of each account as soon as you log-in. Users can drag and drop an account on top of another to transfer money in between accounts, can pay other users or bills through BPay and can email the receipt of any transaction.

Westpac says users can't currently add new payees or billers through the app, but stressed these features would be added in the next version. The app works in both portrait or landscape modes, allows users to switch between consumer and business accounts without the need to log-off and uses video content in the help menu.

"We've taken a very different approach to help and we've used video to demonstrate that. Large amounts of help are unnecessary if you build and design a very intuitive system and that's really what we are trying to do here."

The video based help menu in the new Westpac Banking for iPad app.

The Westpac Mobile Banking for iPad app is available now in the Apple iTunes store free of charge.

Related content

Kaching comes to Android, but without NFC
CommBank aims to revive point-of sale transactions with Android-based Albert terminal
Commonwealth Bank officially launches 'Kaching'

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Ross Catanzariti

Ross Catanzariti

PC World
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?