Salesforce.com drops under pressure its bid to trademark "social enterprise"

The move comes in the wake of objections from social organizations

Salesforce.com has decided to withdraw its applications to trademark the term "social enterprise" following objections from social organizations who held that the term was understood to describe businesses with a social purpose, it said Tuesday.

The enterprise cloud computing company, which has used the term social enterprise to highlight the use of social media and related technologies by businesses to link with customers, partners, and employees, also said it will look to remove any references to social enterprise in its marketing materials in the future.

Salesforce.com's bid to trademark the term in some countries ran into criticism from prominent people and organizations, including Muhammad Yunus, founder of the Grameen Bank in Bangladesh and Nobel Peace Prize recipient, who in a joint letter in August to Marc Benioff, Salesforce.com's chairman and CEO, asked that the company should cease to use the term social enterprise for private profit, withdraw its applications to trademark the term, and stop using the term to describe its products and services.

"Social enterprise is widely understood to describe businesses that exist to tackle social and environmental issues, whose surpluses are principally reinvested to do so, rather than driven by the need to maximise profit for shareholders and owners," according to the letter which had as signatories a number of social workers and heads of organizations focused on social causes.

Social Enterprise UK, the national organization for social enterprises in that country, lead a campaign called "Not In Our Name", that aims to keep the name "for the REAL social enterprise movement."

The social organizations were concerned that a trademark on social enterprise by Salesforce.com could lead to confusion as the social sector, both non-profits and for profits, define the term social enterprise as organizations that use commercial strategies with the aim of improving human and environmental well-being, including reducing poverty or improving education, the company said.

In a blog post in August, the company said that when it comes to trademarks, businesses or organizations in different sectors can use the same trademark. "Salesforce.com does not own or intend to own the trademark rights for the term social enterprise within the nonprofit sector, and is not seeking to restrict descriptive uses of the phrase by others in philanthropy, social responsibility, community involvement or mission-driven organizations," it added.

Benioff said in a statement Tuesday that it was never the company's intention "to create confusion in the social sector which we have supported since our founding".

Salesforce.com has been adding to its portfolio of social media technologies for business, including by its August acquisition of social media marketing platform Buddy Media, which is used by nearly 1,000 customers including Ford and L'Oreal.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?