Telstra offers rebates and Asian carriers mobilize after quake, tsunami disaster

Asian telecommunication carriers are mobilizing to help those affected by the weekend's devastating earthquakes off Indonesia and subsequent tsunami waves.

In the affected area, carriers are rushing to both restore service to customers and are also setting up call centers from which people can make calls at no cost. In Thailand, for example, CAT Telecom Public Co. Ltd. is offering free international calls and Internet access to tourists from help centers and Donmuang Airport in Bangkok, the carrier said.

Sri Lanka Telecom has restored service to some areas. However, around 10,000 lines remain out of service in the Hambamtota area due to damage at the telephone exchange and the situation of the Tangall exchange is under assessment, the carrier said. The carrier has sent staff into affected areas to provide emergency telecoms services to customers from locations such as police stations and hospitals, it said.

Australia's Telstra Corp. Ltd. said some of its customers will be eligible for rebates on calls related to the disaster. Australian non-government and non-profit organizations providing support in the area will be eligible for a rebate on Telstra fixed, mobile and Internet costs for all communications between Australia and the affected countries. The rebate will apply to costs incurred for one month from Dec. 26.

Telstra also said it will offer rebates to customers in Australia who use its fixed or mobile services between noon AEDT on Dec. 26 and midnight AEDT on Dec. 30 to check on immediate family members who are traveling or living in the areas. Telstra mobile phone customers who are roaming in the affected areas and use their cell phones to make calls back to relatives in Australia during the same period will also be eligible for rebates.

Sri Lankan carriers are using signals from roaming cell phones to provide help for tourists, according to a report from Agence France-Presse. Carriers said 10,252 phones were roaming on Sri Lanka's networks when the tsunami struck and SMS (Short Message Service) messages were sent to all the handsets detailing a number to call for help.

After the tsunami, 4,269 of the roaming phones had been used to make at least one call while the other phones had gone dead, AFP reported.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments


James Cook University - Master of Data Science Online Course

Learn more >




Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?