Boston cell networks stay online after blasts

Despite reports of intentional shutdowns, service remained up but slow

Cellular networks in Boston were still operating on Monday evening following the explosions near the finish line of the Boston Marathon, contrary to earlier reports that they had been shut down to prevent remote bomb detonations.

Mobile networks were straining under heavy voice and data use following the blasts, which occurred amid a massive annual event for which carriers had added network capacity. But despite reports quoting law enforcement as saying networks had been ordered shut down, services kept operating, according to sources and at least one mobile operator.

"Verizon Wireless has not been asked by any government agency to turn down its wireless service. Any reports to that effect are inaccurate," Verizon spokesman Tom Pica said in an email message late Monday.

The reports had said service had been shut off in the Boston area to prevent remote detonation of additional explosives after the two initial blasts. Cellphones have been used to set off bombs in the past, as in attacks on trains in Madrid in 2004.

But though cellphone service wasn't intentionally cut off in Boston, some callers had trouble getting calls through and carriers advised them to use text messaging or email instead, to leave voice lines free for emergency responders.

Verizon, AT&T and Sprint Nextel all reported capacity issues following the explosions, though all said their networks had not suffered any damage. Networks had been beefed up to deal with the crowds at the marathon, which was expected to attract about 27,000 runners, plus spectators, and takes place on a local holiday in Boston.

"We are experiencing some capacity issues at the moment," Sprint Nextel spokeswoman Crystal Davis said shortly after the blasts. Some callers had to try two or more times to get voice calls through, she said.

The capacity shortage happened despite Sprint having beefed up its cells near the marathon route, including at the finish line, for higher-than-expected traffic from the event crowds.

After the blasts, Verizon said it was enhancing voice capacity on its network in the Copley Square area, where the explosions took place. AT&T said that the extra Wi-Fi capacity it had temporarily turned on for the event would remain on "for an extended timeframe."

Stephen Lawson covers mobile, storage and networking technologies for The IDG News Service. Follow Stephen on Twitter at @sdlawsonmedia. Stephen's e-mail address is stephen_lawson@idg.com

Join the PC World newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags CriminaltelecommunicationCarriersat&tlegalsprint nextelmobileVerizon Wireless

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Stephen Lawson

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?